Study Director and His Wife

Abstract

When I was a college student I worked part-time as a telephone interviewer at a market research firm on the East Coast of the United States that collected its data using mainly telephone interviews. Interviewers worked in two shifts seven days a week—a morning shift from 9 a.m. to 5 p.m. and an evening shift from 5 p.m. to 10 p.m. Each shift was supervised by a head supervisor and several supervisors. The supervisors were in turn supervised by a department manager. Each study that we conducted was conducted and managed by a study director, who was considered part of upper management, and who in turn reported to the manager of the study directors.