Maintaining the Balance

Abstract

In the previous three chapters we have been considering clients who are, in the main, troublesome and uncomfortable characters to handle, people whose natural modus operandi includes being obstreperous, controlling, and sometimes downright awkward. These clients present a variety of challenges for you as you work with them, including unilaterally deciding not to continue to sponsor you and your work without informing you of this fact, being deliberately obstructive of the work they have engaged you to perform, and using unreasonable behavior that is both time-consuming and energy-sapping for you to contend with.