Abstract
In the early stages of HR evolution, it was the personnel perspective that prevailed — an aspect of HR which is nowadays outsourced by a growing number of organisations. The best known example of HR outsourcing is the contract between BP Amoco and Exult.6 The deal covers, for instance, HR staff and system; administration of benefits, payroll and expatriates; and employee data and relations. The five-year contract signed in 1999 moreover encompassed performance management, training, employee development and organisational development. Interim reviews in the meantime, however, indicate that the roll-out is less smooth than expected. In February 2005 BT and Accenture signed a 10-year contract for HR administration services.
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© 2005 Martine Plompen
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Plompen, M. (2005). Enabling HR as a Strategic Partner. In: Innovative Corporate Learning. Palgrave Macmillan, London. https://doi.org/10.1057/9780230288799_3
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DOI: https://doi.org/10.1057/9780230288799_3
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-54247-5
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