Abstract
“Illness is the night-side of life, a more onerous citizenship. Everyone who is born holds dual citizenship, in the kingdom of the well and in the kingdom of the sick. Although we all prefer to use only the good passport, sooner or later each of us is obliged, at least for a spell, to identify ourselves as citizens of that other place”.13
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© 2008 Jennifer Landau and Elio Borgonovi
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Landau, J., Borgonovi, E. (2008). Managing the Relationship with Patients. In: Relationship Competence for Healthcare Management. Palgrave Macmillan, London. https://doi.org/10.1057/9780230286689_3
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DOI: https://doi.org/10.1057/9780230286689_3
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-35418-4
Online ISBN: 978-0-230-28668-9
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)