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Develop a Culture of Respect

  • Jean-Pierre Brun
  • Cary Cooper

Abstract

When we think about problems of respect and civility in workplaces, we all tend to imagine the worst situations— the ones that lead to ugly disputes, tense conflicts, acts of physical violence and even homicides. Such situations do exist and greatly affect workplaces. We must not, however, lose sight of the many other situations where lack of respect or incivility emits much weaker signals. These other situations include not saying “hello,” showing scorn or ridicule, forgetting to say “thank you” or being bossy. These acts or attitudes of disrespect are legion, and represent around 20 percent of managers’ work time. Beyond these figures, all of us can give examples of disrespect.

Keywords

Sexual Harassment Physical Violence Work Team Psychological Aggression Senior Executive 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Notes

  1. 1.
    Forni, P. M. (2002). Choosing civility: The 25 rules of considerate conduct. New York: St. Martin’s Press.Google Scholar
  2. 2.
    Pearson, C. M., Andersson, L. M. & Porath, C. L. (2000). Assessing and attacking workplace incivility. Organizational Dynamics, 29(2), 123–37.CrossRefGoogle Scholar
  3. 3.
    Brun, J. P. & Kedl, E. (2006). Porter plainte pour harcèlement psychologique au travail: un récit difficile. Relations industrielles / Industrial Relations, 61(3), 381–407.CrossRefGoogle Scholar

Copyright information

© Jean-Pierre Brun & Cary Cooper 2009

Authors and Affiliations

  • Jean-Pierre Brun
    • 1
  • Cary Cooper
    • 2
  1. 1.Université LavalCanada
  2. 2.Lancaster UniversityUK

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