Skip to main content

Vodafone Group and its Corporate Citizenship Programme

  • Chapter
Multinationals in their Communities

Abstract

Vodafone was formed in 1984 as a subsidiary of Racal Electronics plc (Vodafone, 2005a). In 1991 it was demerged from Racal and became an independent company known as Vodafone Group Ltd (Vodafone is an abbreviation of Voice Data Fone). In the 1980s Vodafone became committed to aggressive development by entering into consortia to bid for licences and by identifying opportunities for acquisitions on a global scale. High profile examples include the merger with AirTouch Communications Ltd in 1999 and the acquisition of Mannesmann in 2000, which doubled the size of the Vodafone group. At the end of 1985 the company had 19,000 customers, by 1999 this had risen to ten million and during 2002 the 100 million mark was achieved. Vodafone is now the largest mobile telecommunications company in the world, with operations in Europe, the USA and the Asia Pacific region (Wikipedia, 2006a).1 Vodafone provides an extensive range of mobile telecommunication services including voice and data communications. As well as 14 controlled networks, Vodafone also has nine associates and 14 partner network agreements (as of 31/12/2004). The company has approximately 180 million customers and 57,000 employees in 26 countries (biz.yahoo.com, 2005; Vodafone Group, 2005a; Wikipedia, 2006b). As of 23rd May 2005 Vodafone had a total market capitalisation of £94 billion, making it the third largest firm in the FTSE100 and the eleventh largest firm in the world. The Group’s turnover in 2004/5 was £34 billion (Vodafone Group, 2005a, p.35). The Group’s success is predicated upon rapid and effective technological innovation allied to timely strategic responses to market opportunities.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • AccountAbility.org.uk (2005), The Accountability Rating 2005. Available at: http://www.accountabilityrating.com. Accessed 12/12/2005.

  • Agence de Presse (2005), untitled. Available at: http://www.tsfi.org/revuedepresse/anglais/e_afp.pdf. Accessed 27/07/2005.

  • AT&T (2004), AT&T supports Telecoms Sans Frontieres. Available at: http://www.business.att.com/emea/tsf/.Accessed30/09/2005.

    Google Scholar 

  • biz.yahoo.com (2005), Vodafone Group Plc Company Profile. Available at: http://biz.yahoo.com/ic/47/47982.html. Accessed 27/07/2005.

  • digitaldividend (2004), Vodacom Community Phone Shops. Available at: www.dig-italdividend.org/pubs/pubs_02_vodacom_intvw.htm. Accessed 29/09/2005.

  • Fauna and Flora International (2005), Corporate Partnerships. Available at: http://www.fauna-flora.org/partners/corporate.html. Accessed 12/12/2005.

  • Goodman, J. (2003), J. (2003), ‘Linking mobile phone ownership and use to social capital in rural South Africa and Tanzania’, Vodafone Policy Series, Number 3, March 2005.

    Google Scholar 

  • Hamilton, R. (2002), Community Phones Connect SA townships. Available at: http://www.newsvote.bbc.co.uk/mpapps/pagetools/print/news.bbc.co.uk/1/hi/technology/ 3246732.stm. Accessed 28/09/2005.

    Google Scholar 

  • Hayes, K. and Burge, R. (2003), ‘Coltan Mining in the Democratic Republic of Congo: How tantulum-using industries can commit to the reconstruction of the DRC’, Flora and Fauna International.

    Google Scholar 

  • Judge, E. (2005), Telecom charity forges links for tsunami victims. Available at: http://www.tsfi.org/revuedepresse/anglais/e_times.pdf. Accessed 28/07/2005.

    Google Scholar 

  • Jupiter Asset Management Ltd (2005), ‘Socially Responsible Investment Bulletin’,no 35, winter 2005.

    Google Scholar 

  • Opportunity International (2003), ‘Proposal to the Vodafone Foundation’, March 2003.

    Google Scholar 

  • Opportunity International (2004), ‘Project Update’, report to the Vodafone Group Foundation Trustees Meeting 22nd April 2004.

    Google Scholar 

  • Opportunity International (2005a), Albania. Available at: http://www.opportunity.org.uk/our-clients-albania.htm. Accessed 05/08/2005.

  • Opportunity International (2005b), ‘PDA Empowerment for Loan Officers in Albania and Romania with the Vodafone Group Foundation’, January 2005 Final Report.

    Google Scholar 

  • Reck, J. and Wood, B. (2003), What works: Vodacom’s Community Services Phone Shop, World Resources Institute.

    Google Scholar 

  • Reid, D. (2005), Telecoms sans Frontieres. Available at: http://www.bbcworld.com/content/clickonline_archive_05_2005.asp?pageid=666&co_pageid=3. Accessed 30/09/2005.

    Google Scholar 

  • Reuters (South Africa) (2006), S. Africa competition body OKs Voda fone/Vodacom deal. Available at: http://www.tralac.org/scripts/content.php?id=4430. Accessed 25/04/2006.

  • Telecoms Sans Frontieres (2005), ‘TSF’s Tsunami Operation Results 6 months later’, TSF evaluation brief.

    Google Scholar 

  • Vodafone (2005a), History. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253D30102%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D230692,00.html. Accessed 20/10/2005.

  • Vodafone (2005b), Key findings of SIM research. Mobiles are used and owned differently in developing countries from the developed world.http://www.vodafone.com/article/0,3029,CATEGORY_ID%253D3040302%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D266250,00.html?, Accessed 12/12/2005.

    Google Scholar 

  • Vodafone (2005c), Products with High Social Value. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253D30406%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D265546,00.html. Accessed 12/12/2005.

  • Vodafone Group (2004a), Approach to CSR. Available at: http://www.vodafone.com/section_article/section_article/0, 3035, CATEGORY_ID%253 D30403%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D232456,00.html. Accessed 26/07/2005.

  • Vodafone Group (2004b), Message from Arun Sarin, Chief Executive. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253D30401%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D232436,00.html. Accessed 26/07/2005.

    Google Scholar 

  • Vodafone Group (2004c), Our Role in Society. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253D30402%2526LAN GUAGE_ID%253D0%2526CONTENT_ID%253D232446,00.html. Accessed 26/07/2005.

  • Vodafone Group (2004d), Reporting. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253D3040301%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D23246,00.html. Accessed 26/07/2005.

  • Vodafone Group (2004e), Social Investment. Available at: http://www.voda-fone.com/section_article/0,3035,CATEGORY_ID%253D30404%2526LAN-GUAGE_ID%253D0%2526CONTENT_ID%253D232546,00.html. Accessed 25/07/2005.

  • Vodafone Group (2004f), Corporate Social Responsibility Report 2003–04. http://www.vodafone.com/assets/files/en/CSR_Report_2003–04_VF GROUP_20050802.pdf. Available at: Assessed 05/07/05.

  • Vodafone Group (2005a), Annual Report. Available at: http://www.vodafone.com/assets/files/en/VOD_annual_report_2005_3.pdf. Accessed 05/12/2005.

  • Vodafone Group (2005b), Case Study: Community mobile phones increase access to telecommunications in South Africa. Available at: http://www.vodafone.com/article/0,3029,CATEGORY_ID%3D207%26DOPRINT%3D1%26LANGUAGE_ID%3D0%26CONTENT_ID%3D233470,00.html. Accessed 27/07/2005.

  • Vodafone Group (2005c), Corporate Responsibility Report 2004–5. Available at: http://www.vodafone.com/assets/files/en/group_cr_report_2004_05.pdf. Accessed 26/07/2005.

  • Vodafone Group (2005d), Managing CR. Available at: http://www.vodafone.com/ section_article/0, 3035, CATEGORY_ID%253 D30401%2526LANGUAGE_ID%2 53D0%2526CONTENT_ID%253D265256,00.html. Accessed 05/12/2005.

    Google Scholar 

  • Vodafone Group (2005e), Reporting. Available at: http://www.vodafone.com/section_article/0,3035,CATEGORY_ID%253 D3040105%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D265306,00.html. Accessed 20/08/2005.

  • Vodafone Group (2005f), Vodafone Group Social Investment Policy. Available at: http://www.vodafone.com/article/0,3029,CATEGORY_ID%253D3040107%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D266236,00. html?, Accessed 21/08/2005.

  • Vodafone Group Foundation (2005a), Emergency Communications in areas struck by disaster. Available at: www.vodafonefoundation.org/2.1html(projects/item8.xml). Accessed 27/07/2005.

  • Vodafone Group Foundation (2005b), Vodafone Foundation Yearbook. Available at: http://www.vodafonefoundation.org/assets/downloads/Foundationsyearbook. pdf. Accessed 25/07/2005.

  • Vodafone Group plc (2006), We said we have we will. Vodafone Group Plc Corporate Responsibility Report for the 2006 year. Newbury, UK: Vodafone Group plc.

    Google Scholar 

  • Wikipedia (2006a), List of mobile network operators. Available at: http://en.wikipedia.org/wiki/Largest_mobile_phone_companies. Accessed 11/05/2006.

  • Wikipedia (2006b), Vodafone Group, plc. Available at:. Accessed 11/05/2006.

    Google Scholar 

  • World Business Council for Sustainable Development (2004), Vodacom: Extend-ing telecom services to South Africa’s poor. Available at: www.wbcsd.org/web/publications/case/vodafone_full_case_final_web.pdf. Accessed 29/09/2005.

Download references

Author information

Authors and Affiliations

Authors

Copyright information

© 2007 Ian W. Jones, Michael G. Pollitt and David Bek

About this chapter

Cite this chapter

Jones, I.W., Pollitt, M.G., Bek, D. (2007). Vodafone Group and its Corporate Citizenship Programme. In: Multinationals in their Communities. Palgrave Macmillan, London. https://doi.org/10.1057/9780230211056_10

Download citation

Publish with us

Policies and ethics