Abstract
This chapter will briefly present the theory of Appreciative Inquiry (AI), a strength-based, affirmative approach to effecting change in social systems. AI deviates from the mindset that an organization is a fixed entity and gravitates to one that sees it as a facilitative entity for people. The chapter briefly reviews the four principles underlying AI: Constructionist, Anticipatory, Poetic, and Positive. The chapter also presents the Appreciative Inquiry process, a four-step process developed around an issue or a topic, and reviews some implications of AI for management.
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© 2011 Joan Marques, Satinder Dhiman, and Jerry Biberman
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Marques, J., Dhiman, S., Biberman, J. (2011). Appreciative Inquiry. In: Marques, J., Dhiman, S., Biberman, J. (eds) Managing in the Twenty-first Century. Palgrave Macmillan, New York. https://doi.org/10.1057/9780230116719_3
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DOI: https://doi.org/10.1057/9780230116719_3
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