Abstract
Nearly all outsourcing arrangements have room for improvement. Outsourcing as a large-scale business practice has not been around long enough to work out all the kinks. Many companies operating with good intentions jumped in without a full understanding of how to outsource correctly. The result: outsourcing deals structured with fundamental flaws in the business model and the relationship. As discussed in chapter 2, the flaws can lead to perverse incentives: direct negative or unconscious behaviors that drive unintended consequences. These perverse incentives lead to 10 common outsourcing ailments we discuss in this chapter.
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Notes
Bill Bryson, A Short History of Nearly Everything (New York: Broadway Books, 2003).
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© 2010 Kate Vitasek
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Vitasek, K., Ledyard, M., Manrodt, K. (2010). Ten Ailments of Traditional Outsource Relationships. In: Vested OUTSOURCING. Palgrave Macmillan, New York. https://doi.org/10.1057/9780230105232_4
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DOI: https://doi.org/10.1057/9780230105232_4
Publisher Name: Palgrave Macmillan, New York
Online ISBN: 978-0-230-10523-2
eBook Packages: Palgrave History CollectionHistory (R0)