Abstract
Every organization, no matter how well integrated, is filled with conflict. Corporate vice presidents struggle with each other over the size of their budgets. Law firm partners fight over corner offices and their share of partnership profits. Research scientists battle over laboratory space, credit on research reports, and the promotion of junior colleagues. Brothers in a family business struggle over company leadership when their father unexpectedly passes away. As long as resources like money, power, space, and credit are limited, competition for them is inevitable. As a result, one finds competition and conflict in various forms throughout all organizations, from top to bottom.
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Notes
- 1.
Dean Pruitt and Sung Hee Kim, Social Conflict: Escalation, Stalemate and Settlement, 3rd ed. (New York: McGraw- Hill, 2004), pp. 7–8.
- 2.
Henry Mintzberg, “Covert Leadership: Notes on Managing Professionals,” Harvard Business Review 140, no. 144 (November–December 1998).
- 3.
See Janjuha-Jivraj, Shaheena. “The Impact of the Mother During Family Business Succession: Examples from the Asian Business Community,” Journal of Ethnic and Migration Studies, 30, no. 4 (2004): pp. 781–797.
- 4.
- 5.
- 6.
Dean G. Pruitt and Sung Hee Kim, Social Conflict: Escalation, Stalemate, and Settlement 229, 3rd ed. (New York: McGraw-Hill, 2004).
- 7.
A dramatized form of this case, Robyn and Luis, written, directed, and produced by Jeswald W. Salacuse is available on video from the Program on Negotiation at Harvard Law School (www.pon.org)
- 8.
Ibid., pp. 234–235.
- 9.
See, e.g., Jeffrey Z. Rubin, “International Mediation in Context,” in Bercovitch and Rubin, eds. Mediation in International Relations: Multiple Approaches to Conflict Management (New York: St Martin’s Press, 1992), pp. 254–565.
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Salacuse, J.W. (2017). Negotiating Conflicts. In: Real Leaders Negotiate!. Palgrave Macmillan, New York. https://doi.org/10.1057/978-1-137-59115-9_7
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DOI: https://doi.org/10.1057/978-1-137-59115-9_7
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