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Collective Production of Discourse: An Approach Based on the Qualitative School of Madrid

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A New Era in Focus Group Research

Abstract

In recent years, social researchers who use focus groups have shown a growing interest in group discourse, recognizing that this involves much more than the simple aggregation of individual opinions or individual discourse. This has also extended to include a focus on the necessary conditions for group discourse to emerge. We argue that a specific branch of discourse methodology can be particularly useful, namely the qualitative research method proposed by Jesús Ibáñez more than 30 years ago and later developed by other Spanish and Latin American social researchers of the so-called Qualitative School of Madrid. This paper aims to present this group technique for discourse production to a wider audience, and demonstrate that it is particularly powerful for fostering the production of group discourse.

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Notes

  1. 1.

    See, for example, the paper published by Merton in 1987 in which he compared ‘focussed interviews’ to focus groups (Merton 1987) or the first edition of Krueger’s famous handbook published in 1988 (Krueger 1988).

  2. 2.

    Years later, Ibáñez also provided a foundation for discussion grou from a more constructivist perspective based on the second cybernetics (Ibáñez 1991). However, some elements of these psychoanalytic origins remain, such as the need for discussion groups to relax the censorship of inconsistencies characteristic of interviews, al least in part. In this sense, discussion groups aim to broaden the discursive field by permitting inconsistencies to a greater extent than other research situations (Callejo 2002: 97).

  3. 3.

    Javier Callejo’s handbook (2001) is a notable exception to this disregard forfocus groups in discussion group methodology. To a large extent, Callejo equates both techniques and makes several references to focus groups.

  4. 4.

    For more on the differences between these two traditions and types within the focus group technique, see Smithson (2000), Wilkinson (1998), Hollander (2004), and Farnsworth and Boon (2010). A defense and summary of individualistic approaches to focus groups can be found, amongst others, in Hughes and DuMont (2002), Lezaun (2007), and Onwuegbuzie (2011).

  5. 5.

    The difficulty in reaching agreement is often the cause of unease amongst participants, thus demonstrating agreement is the more or less implicit goal of the conversation. When it is not possible to reach agreement, the conversation is brought to an end, or participants change the topic of conversation. Farnsworth and Boon (2010) referred to a similar situation when they stated that ‘in one group, for example, one of us found the continued splintering of discussion cognitively overwhelming. In the end, she stopped processing and went into a passive state, effectively ‘shutting down’. So when it came time to introduce the next major topic she had trouble re-engaging with the focus group research agenda’ (p. 615).

  6. 6.

    Of course, the artificial nature of the group is also a feature of focus groups (Morgan 1997; Hyden and Bülow 2003). However, some authors suggest the poss it can build rapport and trust amongst participants and hence the disclosure of their particular opinions or views (Barbour 2008; Kitzinger 1994). From the point of view of discussion groups, using pre-existing groups is highly problematic, if not outright unadvisable, as this prior relationship may have an adverse effect on the collaborative production of a shared discourse. The prior relationship amongst participants in a discussion group, or even mutual knowledge, is always an inconvenience because it hinders the group dynamics. Elsewhere we have defended a small group format in the form of a triangular or minimum group as the best way to ensure the production of shared discourse in these atypical or exceptional conditions (Ruiz 2012).

  7. 7.

    This seems to be the sense of Morgan’s recommendation to offset the homogeneity in the background characteristics of participants in focus groups by the greater diversity in their attitudes (Morgan 1997).

  8. 8.

    In a sense, group homogeneity may be considered counterproductive with regard to the discursive production of the group, as it reduces the discrepancies amongst the participants. However, as Kitzinger (1994: 113) noted regarding natural groups, which are particularly homogeneous, when the group is properly conducted discrepancies and different opinions amongst participants emerge in all conversational contexts, even those in which unanimous agreement is initially reached.

  9. 9.

    Although Jesus Ibáñez recognized that the topic of discussion can be approached directly, he preferred an indirect approach due to the problems involved in a more direct approach to presenting the issues (1979: 303 ff).

  10. 10.

    For example, with questions like ‘Does everyone agree with that?’; or statements such as ‘I would like to hear everyone’s opinion on this issue’, participants are encouraged to express differences but not individual views that hinder or close the conversation. These questions therefore contribute to building a collective discourse by contrasting different positions. Again the difference may seem subtle, but the effects on discursive output are substantial.

  11. 11.

    This is a concept formulated by Goffman and adopted by Hyden and Büllow (2003: 307) to refer to a situation in which individuals agree to sustain for a time a single focus. The point is that this concept can serve to characterize some forms of focus groups, but defines a situation that is insufficient for conducting a discussion group.

  12. 12.

    In this regard, discussion groups bear a close resemblance to the group discussions developed by the Institute for Social Research of Frankfurt in the 1950s (Gugglberger et al. 2013). Beyond their names, the two techniques are similar in terms of their objectives (the production of a collective discourse), and the strategies adopted to achieve them (specifically, an open and unstructured approach). However, we also found significant differences between both techniques, although this issue exceeds the scope of this work.

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Ruiz, J.R. (2017). Collective Production of Discourse: An Approach Based on the Qualitative School of Madrid. In: Barbour, R., Morgan, D. (eds) A New Era in Focus Group Research. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-58614-8_13

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