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Urban Knowledge Work: The Cases of London and Milan

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The Reputation Economy
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Abstract

This chapter gives evidence of the reputational dynamics of social capital and value as these emerge from the study of networks of freelancers in the ‘creative cities’ of London and Milan, dwelling upon what is knowledge work today in these cities and how it is intermediated by digital technologies and social media. The chapter illustrates the network cultures of the urban knowledge economy; the reader meets a variety of knowledge professionals who spend their professional lives constructing networks and engaging in social relations. This gives evidence of the strategic and managerial capitalisation of one’s reputation theorised in the previous section, as it occurs via performative practices of sociality that take place in multiple networked environments.

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Notes

  1. 1.

    Alessandro Gandini, “Digital work: Self-branding and social capital in the freelance knowledge economy,” Marketing Theory (2015), DOI: 10.1177/1470593115607942.

  2. 2.

    Michael Burawoy, “The Extended Case Method,” Sociological Theory 16.1 (1998): 4–33.

  3. 3.

    Enrico Moretti, The New Geography of Jobs (Houghton Mifflin Harcourt, Boston, 2012).

  4. 4.

    On ‘passionate work’, see Adam Arvidsson, Giannino Malossi and Serpica Naro, “Passionate Work? Labour Conditions in the Milan Fashion Industry,” Journal for Cultural Research, 14.3 (2010): 295–309; Andrew Ross, Nice Work If You Can Get It. Life and Labor in Precarious Times (New York and London: New York University Press, 2009).

  5. 5.

    On social network analysis as a methodology for social research, as well as on indegree measures, see Peter J. Carrington, John Scott and Stanley Wasserman (eds.), Models and methods in social network analysis (Cambridge: Cambridge University Press, 2005).

  6. 6.

    Brian Uzzi, “The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect,” American Sociological Review 61 (1996), 674–678.

  7. 7.

    Helen Blair, “Winning and losing in flexible labour markets: the formation and operation of networks of interdependence in the UK film industry,” Sociology 37.4 (2003): 677–694.

  8. 8.

    Andreas Wittel, “Towards a network sociality,” Theory, Culture & Society 18.6 (2001): 51–76.

  9. 9.

    On free labour in the knowledge and creative industries, see Tiziana Terranova, “Free Labor: Producing Culture for the Digital Economy,” Social Text 18.2 (2000): 33–58; David Hesmondhalgh and Sarah Baker, Creative Labour: Media work in three cultural industries (London: Routledge, 2013).

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Gandini, A. (2016). Urban Knowledge Work: The Cases of London and Milan. In: The Reputation Economy. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-56107-7_4

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