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Communication Behaviours in an Organization

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Abstract

This chapter includes a detailed analysis of communication behaviours by the employees of the companies researched in relation to the theory of corporate behaviour, as well as psychological and sociological knowledge about communication behaviours. Also, a typology of communication behaviours will be proposed. Other issues discussed here will include the determinants of employees’ communication and the impact of the growing popularity of mediated communication on the above-mentioned behaviours. The authors will point to the areas of strongest concern and the difficulties of communication by organization members, as well as their preferences for the forms and the instruments of communication in the workplace.

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Notes

  1. 1.

    There are many theories explaining human motivation to act, but management science usually refers to the following: Maslow’s hierarchy of needs; McGregor’s X and Y theories; Herzberg’s two-factor theory; Alderfer’s ERG theory; McClelland’s three needs theory; the goal-setting theory, reinforcement theory; expectancy theory; and equity theory. Due to the fact that they are not the focus of this work, they will not be discussed in detail at this point.

  2. 2.

    The terms: “communication competence,” “communication competency,” and “communicative competence” are all used in the literature.

  3. 3.

    In the literature relating to management science there are many different classifications of leadership styles. However, because management styles are not the main focus of this book, the authors decided to adopt the classical division of management styles.

  4. 4.

    The authors have limited this analysis of communication and only selected the most popular types of organizational structures.

  5. 5.

    The respondents were asked to indicate which factors affect communication in the workplace and to what extend using a five-point Likert scale for the evaluation (1—completely unimportant factor, 5—crucial factor).

  6. 6.

    F (2. 2706) = 572.98; p < 0.001

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Authors and Affiliations

  1. Poznan University of Economics, Poznan, Poland

    Anna Rogala & Sylwester Bialowas

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  1. Anna Rogala
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  2. Sylwester Bialowas
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Rogala, A., Bialowas, S. (2016). Communication Behaviours in an Organization. In: Communication in Organizational Environments. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-54703-3_4

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