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The Psychology of Fluent Use

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Designing for Life

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Abstract

In a perfect world, it would always be possible to operate technology effortlessly and to reach the desired goal. However, in the real world many factors may make technologies difficult to use or even hinder people from using technical artefacts. Most of these factors pertain to usability (i.e., technology’s ability to fit users’ capabilities) and thus concern technological solutions from the point of view of human beings as users of technology. Therefore, designing technical artefacts that are easy to use requires understanding the psychological and mental preconditions for using technology.

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Authors and Affiliations

  1. Cognitive Science, University of Jyväskylä, Jyväskylä, Finland

    Pertti Saariluoma

  2. Faculty of Psychology, University of Granada, Granada, Spain

    José J. Cañas

  3. VTT Technical Research Centre of Finland Ltd, Tampere, Finland

    Jaana Leikas

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  1. Pertti Saariluoma
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  2. José J. Cañas
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  3. Jaana Leikas
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Saariluoma, P., Cañas, J.J., Leikas, J. (2016). The Psychology of Fluent Use. In: Designing for Life. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-53047-9_4

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