Abstract
Organizational culture is averse to innovation. Some organizations are dedicated to creativity as a business (e.g. advertising, cinema or design): they nevertheless apply the classic production rules of labour division, specialism, incremental innovation and evaluation by demand. Creativity applied to organizations themselves, or to in-house processes, is tricky because organizations are by nature averse to change. There, creativity is confronted to a double bind: the injunction to set up something new but within the current rules and culture of the organization. Organizations are “installations” where the culture is distributed within three layers (built environment, embodied competences in members, institutional rules). The innovator jeopardizes the current state of things and hard-won compromises in this installation. That is an uncomfortable position and the fate of many innovators is tragic because they are troublemakers; often also they remain unrecognized. Unlike some other domains, creativity in organizations cannot be individual. We will describe in this chapter the nature of the double bind faced by creativity and innovation in large organizations and list some current solutions.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Akrich, M. (1998). Les utilisateurs, acteurs de l’innovation. Education permanente, 134, 79–90.
Alter, N. (1993a). Innovation et organisation: Deux légitimités en concurrence. Revue Française de Sociologie, 34(2), 175–197.
Alter, N. (1993b). La lassitude de l’acteur de l’innovation. Sociologie Du Travail, 4, 447–468.
Alter, N. (1998). L’innovation dans la dynamique des organisations. In A.-M. Beriot & J.-M. Blanchard (Eds.), L’innovation, levier de changement dans l’institution pédagogique. Actes des universités d’été La Baume-Lès-Aix, 25–29 ao ût 1997 Rennes, 6–10 juillet 1998.
Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behavior, 10, 123–167.
Amabile, T. M. (1997). Motivating creativity in organizations: On doing what you love and loving what you do. California Management Review, 40(1, Fall), 39–59.
Amabile, T. M., Hennessey, B. A., & Grossman, B. S. (1986). Social influences on creativity: The effects of contracted-for reward. Journal of Personality and Social Psychology, 50(1), 14–23. doi:10.1037/0022-3514.50.1.14.
Anderson, N., Potocnik, K., Zhou, J., Potonik, K., & Zhou, J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297–1333. doi:10.1177/0149206314527128.
Bateson, G., Jackson, D. D., Haley, J., & Weakland, J. (1956). Toward a theory of schizophrenia. Behavioral Science, 1(2), 251–264. doi:10.1002/bs.3830010402.
Bateson, G., Jackson, D. D., Haley, J., & Weakland, J. H. (1963). A note on the double bind—1962. Family Process, 2(1), 154–161. doi:10.1111/j.1545-5300.1963.00154.x.
Bauer, M. W. (1991). Resistance to change—A monitor of new technology. Systems Practice, 4(3), 181–196.
Beaudouin, V. (2011). Prosumer. Communications, n°89, p. 131–139.
Chesbrough, H. (2006). Open innovation: A new paradigm for understanding industrial innovation. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), Open innovation: Researching a new paradigm (pp. 1–12). Oxford: Oxford University Press. doi: citeulike-article-id:5207447.
Coase, R. (1937). The nature of the firm. Economica, 4(16), 386–405.
Coase, R. (1960). The problem of social cost. Journal of Law and Economics, 3, 1–44.
Dent, E. B., & Goldberg, S. G. (1999). Challenging “resistance to change”. The Journal of Applied Behavioral Science, 35(1), 25–45. doi:10.1177/0021886399351003.
Eymard-Duvernay, F., & Thévenot, L. (1983). Les investissements de forme : leurs usages pour la main d’oeuvre (Vol. 1878/432). Malakoff (France).
Heunks, F. J., & Roos, H. (1992). Entrepreneurs in a changing cultural context. In J. J. J. Van Dijck & A. A. L. G. Wentink (Eds.), Transnational business in Europe, economic and social perspectives (pp. 4–13). Tilburg: Tilburg University Press.
Jackson, D. D. (1967). Schizophrenia: The nosological nexus. In Excerpta medica international congress, the origins of schizophrenia. The proceedings of the first international conference (pp. 111–120). New York: Rochester.
Jégou, F. (2009). Co-design approaches for early phases of augmented environments. In S. Lahlou (Ed.), Designing user friendly augmented work environments. From meeting rooms to digital collaborative spaces. (Hardback) (pp. 159–190). London: Springer. doi:10.1007/978-1-8400-098-8.
Katz, R., & Allen, T. J. (1982). Investigating the not invented here syndrome: A look at the performance, tenure, and communication patterns of 50 R&D project groups. R&D Management, 12(1), 7–19. doi:10.1111/j.1467-9310.1982.tb00478.x.
Kotter, J. P. (1996). Leading change. Boston: Harvard Business School Press. doi:10.1007/s13398-014-0173-7.2.
Kotter, J. P. (2007). Leading change: Why tranformation effort fail. Harvard Business Review, 85(1), 96–103.
Laborit, H. (1970). L’agressivité détournée (pp. 10–18). Paris: Union Générale d’Editions, coll.
Laborit, H. (1976). Eloge de la fuite. Paris: N.R.F. Gallimard. Robert Laffon, coll. Idées.
Lahlou, S. (1985). Le nouveau produit: un concept flou. Consommation, 3, 49–56.
Lahlou, S. (2008). L’Installation du Monde. De la représentation à l’activité en situation. Université de Provence, Aix-en-Provence.
Lahlou, S. (2009). Experimental reality: Principles for the design of augmented environments. In S. Lahlou (Ed.), Designing user friendly augmented work environments. From meeting rooms to digital collaborative spaces (pp. 113–158). London: Springer. doi:10.1007/978-1-8400-098-8.
Lahlou, S. (2015). Social representations and social construction: The evolutionary perspective of installation theory. In G. Sammut, E. Andreouli, G. Gaskell, & J. Valsiner (Eds.), Handbook of social representations (pp. 193–209). Cambridge, UK: Cambridge University Press.
Lawrence, P. T. (1964). How to deal with resistance to change. Harvard, (May–June), 49–57.
Lem, S. (1999). His Master’s Voice (1st ed. 1968). Orlando: Harverst Books, Harcourt Brace Jovanovich.
O’Mahony, S., & Lakhani, K. R. (2011). Organizations in the shadow of communities. Research in the Sociology of Organizations: Communities and Organizations, 33(July), 3–36. doi:10.1108/S0733-558X(2013)0039A.
Ross, L. (1977). The intuitive psychologist and his shortcomings: Distortions in the attribution process. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10, pp. 173–220). New-York: Academic Press.
Sarooghi, H., Libaers, D., & Burkemper, A. (2015). Examining the relationship between creativity and innovation: A meta-analysis of organizational, cultural, and environmental factors. Journal of Business Venturing, 30(5), 714–731. doi:10.1016/j.jbusvent.2014.12.003.
Schein, E. H. (1998). Process consultation revisited. Building the helping relationship. Reading: Addison-Wesley.
Schumpeter, J. A. (1962). Capitalism, socialism, democracy (1st ed. 1942). New York: Harper Torchbooks. doi:10.1007/978-3-531-90400-9_117.
Searle, H. F. (1958). Positive feelings in the relationship between the schizophrenic and his mother. International Journal Psycho-Analysis, 39, 569–586.
Simon, H. A. (1945). Administrative behavior. New-York: Free Press.
Sluzki, C. E., & Veron, E. (1971). The double bind as universal pathogenic situation. Family Process, 10(4), 397–410.
Thévenot, L. (1984). Rules and implements: Investments in form. Social Science Information, 23(1), 1–45.
von Hippel, E. (2007). Horizontal innovation networks – by and for users. Industrial and Corporate Change, vol. 18, N°2, p. 293–315.
Williamson, O. E. (2007). Transaction cost economics: An introduction. Economics Discussion Paper, 0–33.
Wolosin, R. J., Sherman, S. J., & Amnon, T. (1973). Effects of cooperation and competition on responsibility attribution after success and failure. Journal of Experimental Social Psychology, 9, 220–235.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Copyright information
© 2016 The Author(s)
About this chapter
Cite this chapter
Lahlou, S., Beaudouin, V. (2016). Creativity and Culture in Organizations. In: Glăveanu, V. (eds) The Palgrave Handbook of Creativity and Culture Research. Palgrave Studies in Creativity and Culture. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-46344-9_23
Download citation
DOI: https://doi.org/10.1057/978-1-137-46344-9_23
Published:
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-137-46343-2
Online ISBN: 978-1-137-46344-9
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)