In Search of Workplace Partnership at Suncorp

  • Dhara Shah
  • Ying Xu
  • Paul.J Gollan
  • Adrian Wilkinson


This chapter examines workplace non-union cooperation at Suncorp Group in Australia, especially the notion of partnership in this context. For this purpose, we define workplace partnership as the ‘labour–management cooperation for mutual gains’ following Ackers and Payne (1998: Page number). The social partnership model operates at the workplace level in different ways within different national contexts (Badigannavar and Kelly 2005; Guest and Peccei 2001). Common to these workplace arrangements is the provision of information to and consultation with employees and/or their representatives during decision-making processes and the mutually beneficial outcomes in relation to trust, industrial relations (IR) climate and economic benefits (see also Badigannavar and Kelly 2005; Holland et al. 2012; Townsend et al. 2014).


Human Resource Human Resource Manager Industrial Relation Dispute Resolution Work Council 
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Copyright information

© The Editor(s) (if applicable) and The Author(s) 2016

Authors and Affiliations

  • Dhara Shah
    • 1
  • Ying Xu
    • 2
  • Paul.J Gollan
    • 3
  • Adrian Wilkinson
    • 4
  1. 1.Griffith Business SchoolBrisbaneAustralia
  2. 2.Macquarie UniversitySydneyAustralia
  3. 3.Department of ManagementUniversity of QueenslandBrisbaneAustralia
  4. 4.Griffith Business School, Griffith UniversityBrisbaneAustralia

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