M-A-I-D: A Guide for Re-Making Patterns of Communication and Interaction

Abstract

Significant terrain has been covered in this book so far. In part I you were challenged to forget the conventional wisdom about effective communication at work. Along with this challenge you were introduced to a new approach to communication that debunks the old myths and replaces them with a new set of principles regarding what works with communication at work. You reviewed the knowledge guide in part II that explained how these principles can be applied in the real world and you have just been introduced to a set of single-step practices to start re-making your unwanted patterns of communication and interaction.