Return on Investment and IT’s Impact on Outsourcing Agreements

Abstract

For the large majority of companies, spending on information technology is one of the chapters which has been growing all the time, and has done so for nearly fifty years. The pace has been accelerating. Since 1999 investments in technology by American banks alone exceeded $45 billion, or roughly 0.5 per cent of gross domestic product (GDP), to the tune of $1 to $2 billion by major credit institution (big bank.)