Abstract
This is the story of a successful industry–academia strategic research project in the area of financial innovation and financial behaviour. Four companies and two research institutions established five payment test scenarios and studied test users’ attitudes to money and payments. It was found that the Danish already e-aware population is ready to adopt mobile payments. When introducing them the studies showed that convenience is the main facilitator and the adoption of new payments depends on three factors: “Control, Value and Context”. This has proved to be a very useful finding. The collaboration has also helped build a growing fintech payment community and supported the further development of a cashless society where new payment solutions may help provide helpful payment solutions for all.
Keywords
Test Scenario Live Test Financial Innovation Internet Banking Card PaymentBibliography and Further Reading
- See the call for the next “International Cashless Society Roundtable” in Copenhagen April 7–8th 2016. See more at www.cfir.dk
- Stefánsdóttir, L., Thomsen, K., Tindborg, P., & Mouritzen, S. S. (2013). User studies and tests of payment technologies. http://www.cfir.dk/Dokumenter/Documents/Future%20of%20Money%20-%20Report%20user%20studies%20and%20tests.pdf. Accessed 20 Nov 2015.