Managing Non-traditional Human Capital in International Assignments: A Qualitative Analysis of the Talent and Innovation Gaps

  • Kowoon Kim
  • Mary Ann Von Glinow
Chapter
First Online:
Part of the Palgrave Studies in Global Human Capital Management book series (PALGHCM)

Abstract

As a company increasingly globalizes, so too does its human capital in terms of diversity and expertise. Accordingly, managing diversity has emerged as a major issue for international business (IB). Although historically the majority of the global expatriate workforce has been married white males with trailing female spouses and children, there has been a growing number of non-traditional expatriates, which include not only non-western and female expatriates, but also those with different sexual orientations (e.g., lesbian, gay, bisexual, transgender), family compositions (e.g., single parents, female breadwinners, multi-generational families), and from different religious groups (e.g., Christians, Muslims, Jews). Notwithstanding their growing importance in international staffing, non-traditional talents remain under-researched and thus under-represented in the current cross-cultural management literature in terms of their contributions, particularly regarding innovation. However, an increasing number of studies in recent years have shown that diverse and inclusive workplaces are more innovative and productive. This paper aims to fill this gap by exploring non-traditional expatriates’ international work experiences, with a particular focus on lesbian, gay, bisexual and transgender (LGBT) expatriates, using qualitative in-depth interviews. By analyzing four in-depth clinical cases of LGBT expatriates and identifying the issues they faced and the contributions they made in international assignments, this case study allows a better understanding of their particular competencies and challenges, with implications for multinationals that are hungry to attract talent, thereby enhancing the probability of innovation and firm performance.

Keywords

Talent gap Non-traditional human capital LGBT expatriates Qualitative research Diversity-driven innovation 
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Copyright information

© The Author(s) 2017

Authors and Affiliations

  • Kowoon Kim
    • 1
  • Mary Ann Von Glinow
    • 1
  1. 1.Department of Management & International BusinessFlorida International UniversityMiamiUSA

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