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The Development of Mobile Services – The Impact of Actor Groups in the Standardization Process

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Information Systems Development

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Abstract

This chapter presents the impact of actor groups in the development of new mobile services. We have taken a micro view and collected actual data from a standardization process to contrast the general macro perspective in use. We develop four metrics: strength, openness, depth and efficiency to measure the impact of groups. Our findings indicate that contrary to popular belief the manufacturers and operators still dominate the development process. They score highest on all aspects while the application vendors score low on almost all aspects. We also find that governments and content providers are almost absent from the standards development process for new mobile services.

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Author information

Authors and Affiliations

  1. University of Oslo, Department of Informatics, Oslo, Norway

    Endre Grøtnes

  2. Østfold University College, Faculty of Computer Science, Halden, Norway

    Steinar Kristoffersen

Authors
  1. Endre Grøtnes
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  2. Steinar Kristoffersen
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Editor information

Editors and Affiliations

  1. Dept. Computer Science, University of Cyprus, Nicosia, Cyprus

    George Angelos Papadopoulos

  2. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Wita Wojtkowski

  3. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Gregory Wojtkowski

  4. Dep. of Information Systems, University of Gdansk, 81-824 Sopot,Polska ul. Armii, Krajowej, 119121, Poland

    Stanislaw Wrycza

  5. University of Maribor, Presernova 11, Kranj, 4000, Slovenia

    Jože Zupancic

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Grøtnes, E., Kristoffersen, S. (2009). The Development of Mobile Services – The Impact of Actor Groups in the Standardization Process. In: Papadopoulos, G., Wojtkowski, W., Wojtkowski, G., Wrycza, S., Zupancic, J. (eds) Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/b137171_73

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  • DOI: https://doi.org/10.1007/b137171_73

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  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-387-84809-9

  • Online ISBN: 978-0-387-84810-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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