Abstract
Agent-based automation is an emerging technology that presents new challenges if humans are to manage it effectively. Current automation has been plagued with mode errors, misuse and disuse. The properties of agent-based automation that make it most useful, those of an adaptive self-organizing system may lead to a poor calibration of operators’ trust in the automation and a magnification of automation-related problems. The focus of ecological interface design to graphically display the underlying system constraints offers a promising design strategy to promote effective use of agent-based automation.
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Lee, J.D., Geb, T., Pollack, E. (2000). Ecological interface design (EID) and the management of large numbers of intelligent agents. In: Elzer, P.F., Kluwe, R.H., Boussoffara, B. (eds) Human error and system design and management. Lecture Notes in Control and Information Sciences, vol 253. Springer, London. https://doi.org/10.1007/BFb0110466
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DOI: https://doi.org/10.1007/BFb0110466
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