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International Conference on Current Trends in Theory and Practice of Computer Science

SOFSEM 1996: SOFSEM'96: Theory and Practice of Informatics pp 143–160Cite as

Business case processing — Rationale, survey and trends

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 1175))

Abstract

Modern businesses are increasingly under pressure to improve competitiveness. In recent years, it has been realised that a significant way to improve effectiveness is to identify and optimise the key processes that organisations undertake to achieve their business objectives. One element of business processes that is often important is IT support, and a significant aspect of modern IT support is business case processing (often called workflow). This paper will cover:

  • Why processes are important to organisations.

  • An overview of business case processing/workflow systems, highlighting those features which are most significant.

  • A description of the results of a recent European project to develop a state of the art business case processing system.

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References

  1. Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution. Nicholas Brealey Publishing Ltd, London, 1993.

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  2. Hammer, M., Stanton, S. A.: The Reengineering Revolution: The Handbook HarperBusiness, 1995

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  3. Tramell, K.: Work Flow without Fear Byte (April 1996)

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  4. Thé, L.: Workflow tackles the productivity paradox Datamation (15 Aug 1995)

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  5. Thé, L.: Getting into the Workflow Datamation (1 Oct 1994)

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  6. comp.groupware FAQ: http://www.cis.ohiostate.edu:80/hypertext/faq/usenet/comp.groupware-FAQ/top.html

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  7. Workflow And Reengineering International Association (WARIA): http://www.waria.com/waria/

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  8. The BPR Homepage: http://ls0020.fee.uva.nl/people/wim/bre.htm

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  9. Concordium: Workflow on the Web http://www.cityscape.co.uk/users/ef48/

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  10. Workflow Management Coalition: http://www.aiai.ed.ac.uk/WfMC/

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Author information

Authors and Affiliations

  1. User Interface Design Group Leader, Information Systems Engineering, Department for Computation and Information, Rutherford Appleton Laboratory, OX11 0QX, Chilton, Didcot, Oxon, UK

    Kenneth Robinson & Damian Mac Randal

Authors
  1. Kenneth Robinson
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  2. Damian Mac Randal
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Editor information

Keith G. Jeffery Jaroslav Král Miroslav Bartošek

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© 1996 Springer-Verlag Berlin Heidelberg

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Robinson, K., Mac Randal, D. (1996). Business case processing — Rationale, survey and trends. In: Jeffery, K.G., Král, J., Bartošek, M. (eds) SOFSEM'96: Theory and Practice of Informatics. SOFSEM 1996. Lecture Notes in Computer Science, vol 1175. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0037402

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  • DOI: https://doi.org/10.1007/BFb0037402

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-61994-9

  • Online ISBN: 978-3-540-49588-8

  • eBook Packages: Springer Book Archive

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