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Evaluation techniques: Exploring the intersection of HCI and software engineering

  • Joëlle Coutaz
Invited Papers
Part of the Lecture Notes in Computer Science book series (LNCS, volume 896)

Abstract

This article discusses the improvement in usability of interactive systems through the transfer of methods, tools and concepts between software engineering and HCI. It explores commonalities between these two communities, and shows how usability testing can be incorporated within different models of the software development process. Techniques and methods for usability testing differ widely depending on the development stage, resources available, and the competence of the assessors. This paper shows that each usability technique has a natural anchor point within the software development process. However, in practice such techniques are not exploited by the software community. This article suggests complementary ways of improving the situation.

Keywords

Usability engineering usability testing evaluation techniques software quality assurance 

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Copyright information

© Springer-Verlag Berlin Heidelberg 1995

Authors and Affiliations

  • Joëlle Coutaz
    • 1
  1. 1.Laboratoire de Génie InformatiqueIMAGGrenoble Cedex 9France

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