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Competencies and Skills for Tourism Education Advancement: A Bibliometric Analysis and Literature Review

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Advances in Tourism, Technology and Systems (ICOTTS 2023)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 383))

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Abstract

How may we secure a more sustainable path, in future, for the tourism industry? Following the Covid-19 pandemic, which made evident some frailties and need for change in the tourism industry, the tourism scenario has evolved, and a great deal of upskilling and reskilling is now necessary. Consumer attitudes have altered and are now more focused on sustainable tourism and other such related themes. This study is an attempt to shed light on competencies and skills for tourism education advancement—whether by universities or by VET. Hence, a bibliometric analysis was performed as was a literature review. The bibliometric analysis identified some key themes using the VOS viewer tool and the Scopus database. Digital skills, soft skills, emotional intelligence, but above all the ability to seek out what one needs to know (ability to self-determine and be self-motivated), in the era of technology, stand out. The literature review identified green skills (×4), global skills (×4), digital skills (×6), and digital apps (×4)—related to competencies and skills for tourism education/training advancement.

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Acknowledgements

This study was financed by the European Union/Erasmus + Programme—TourX international project funds [official project name: CoVEs for the Tourism Industry].

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Authors and Affiliations

  1. INESC TEC; Research Unit on Governance, Competitiveness and Public Policies (GOVCOPP); Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT), University of Aveiro, Aveiro, Portugal

    Manuel Au-Yong-Oliveira

  2. Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT), University of Aveiro, Aveiro, Portugal

    Mastoureh Bampoori

  3. APPsyCI—Applied Psychology Research Center Capabilities & Inclusion; ISPA—Instituto Universitário; Faculdade de Ciências e Tecnologia, Universidade Europeia, Lisbon, Portugal

    Ana Moreira

  4. AKMI Education Group, EVBB, Brussels, Belgium

    Theodoros Grassos

Authors
  1. Manuel Au-Yong-Oliveira
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  2. Mastoureh Bampoori
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  3. Ana Moreira
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  4. Theodoros Grassos
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Corresponding author

Correspondence to Manuel Au-Yong-Oliveira .

Editor information

Editors and Affiliations

  1. Institute of Accounting and Administration of Porto (ISCAP), Polytechnic of Porto, São Mamede de Infesta, Portugal

    António Abreu

  2. Institute of Accounting and Administration of Porto (ISCAP), Polytechnic of Porto, São Mamede de Infesta, Portugal

    João Vidal Carvalho

  3. School of Hospitality and Tourism, Polytechnic of Porto, Porto, Portugal

    Pedro Liberato

  4. Faculty of Tourism and Gastronomy, Universidad Anáhuac México, Huixquilucan Estado de México, Mexico, Mexico

    Hazael Cerón Monroy

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© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Au-Yong-Oliveira, M., Bampoori, M., Moreira, A., Grassos, T. (2024). Competencies and Skills for Tourism Education Advancement: A Bibliometric Analysis and Literature Review. In: Abreu, A., Carvalho, J.V., Liberato, P., Monroy, H.C. (eds) Advances in Tourism, Technology and Systems. ICOTTS 2023. Smart Innovation, Systems and Technologies, vol 383. Springer, Singapore. https://doi.org/10.1007/978-981-99-9765-7_1

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