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Developing Organizational Compliance Culture in the Indian Context: Current Status, Views and Recommendations

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Organizational Citizenship Behaviour (OCB) in India
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Abstract

Research points towards a huge gap between compliance and non-compliance in Indian organizations, which can eventually critically impact the organization. In this study, the views of 303 Indian industry professionals were captured, to identify whether or not there is a culture of work compliance in India and how can it be implemented. Over 90% of the professionals stated that Indian organizations lack a culture of compliance. The study explored the fundamental questions on long-term supportive safety culture, observers’ collective voice on at-risk behaviours and whether the companies empower their workforce for performing safety implementation. Based on the deep insights from the study data, this chapter presents a number of recommendations made by the study participants for improving the business culture scenario. The link between compliance culture and organizational citizenship behaviour (OCB) is also discussed since prosocial employee behaviours can be expected to increase in a caring and safe organizational culture.

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Acknowledgements

The author would like to acknowledge the assistance provided by the editors and Ms. Shriya Bafna, UGLE3 Psychology major student, FLAME University, Pune. The author is also grateful to Ms. Neetu Jasrotia, Publishing Head, IK International Pvt. Ltd., India and Ms. Poonam Juyal, Journal Manager, Journal of Strategic Human Resource Management, Publishing India Group, for granting permission to reproduce contents from the respective published sources.

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Correspondence to Harbans Lal Kaila .

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© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Kaila, H.L. (2024). Developing Organizational Compliance Culture in the Indian Context: Current Status, Views and Recommendations. In: Patki, S.M., Abhyankar, S.C. (eds) Organizational Citizenship Behaviour (OCB) in India. Springer, Singapore. https://doi.org/10.1007/978-981-99-9688-9_5

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