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Research on the Influence of Factors on the Intention to Use QR-Pay in Payment and Electronic Money Transfer of Students at Universities

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Proceedings of the 4th International Conference on Research in Management and Technovation (ICRMAT 2023)

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Abstract

The basic objective of this study is to determine the influence of factors on the intention to use QR-Pay in payment and electronic money transfer of students at universities. The research was conducted in two phases, qualitative research and quantitative research. Qualitative research identifies 4 factors affecting the intention to use QR-Pay form in payment and electronic money transfer of students at universities, including: (i) “Attitudes” for QR-Pay payment method, (ii) “Subjective norm”, (iii) “Perception of behavioral control” and (iv) “Trust” for QR-Pay payment method. Quantitative research is carried out through survey questionnaires. The study used multivariate regression analysis through SPSS 26.0 software with a sample of 852. The results of multivariable regression analysis showed that the research model is consistent with the survey data, in which, factors “Attitude”, “Trust” toward QR-Pay payment method and the variable “Subjective norm” have a positive influence on the intention to use QR-Pay in payment and electronic money transfer of students. Students at universities, the factor “Perception of behavioral control” has a negative influence on this intention.

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Authors and Affiliations

  1. Hanoi University of Industry, Cau Dien Street, North Tu Liem District, Ha Noi, Vietnam

    Thi Nguyet Dung Nguyen, Thuy Trang Nguyen, Kim Ngan Phan, Quynh Lien Nguyen, Viet Bac Nguyen & Hoang Hao Bui

Authors
  1. Thi Nguyet Dung Nguyen
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  2. Thuy Trang Nguyen
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  3. Kim Ngan Phan
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  4. Quynh Lien Nguyen
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  5. Viet Bac Nguyen
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  6. Hoang Hao Bui
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Corresponding author

Correspondence to Thi Nguyet Dung Nguyen .

Editor information

Editors and Affiliations

  1. Centre for Post-Graduate Studies, Hanoi University of Industry, Hanoi, Vietnam

    Thi Hong Nga Nguyen

  2. Gillings School of Global Public Health, University of North Carolina at Chapel, Chapel HIll, NC, USA

    Darrell Norman Burrell

  3. Department of Computer Science and Engineering, CMR Institute of Technology, Hyderabad, Telangana, India

    Vijender Kumar Solanki

  4. Accounting and Auditing Faculty, Academy of Finance, Hanoi, Vietnam

    Ngoc Anh Mai

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© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Nguyen, T.N.D., Nguyen, T.T., Phan, K.N., Nguyen, Q.L., Nguyen, V.B., Bui, H.H. (2024). Research on the Influence of Factors on the Intention to Use QR-Pay in Payment and Electronic Money Transfer of Students at Universities. In: Nguyen, T.H.N., Burrell, D.N., Solanki, V.K., Mai, N.A. (eds) Proceedings of the 4th International Conference on Research in Management and Technovation. ICRMAT 2023. Springer, Singapore. https://doi.org/10.1007/978-981-99-8472-5_47

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