Abstract
Major online platforms today are multi-stakeholder in nature and they cater to the interests of various stakeholders. Examples include e-commerce platforms with sellers of goods and services and buyers who pay for them, hotel booking platforms with hosts and guests, media-streaming platforms artists or content creators and viewers, and many more. The focus here is on the information access services (like search and recommendation) deployed on these platforms. While traditionally these services were designed in consumer-centric ways, they are found to be unfair to providers. Since the providers depend on these platforms for their livelihood, fairness for providers is an important and necessary design element in many scenarios. This chapter summarizes the domain and discusses various prior works on provider fairness in such multi-stakeholder platforms after a brief review of major works on algorithmic fairness in machine learning. Many recent works show that provider fairness can cause loss of utility and unfairness for consumers. Following this, a number of works have proposed fairness notions for both providers and consumers in different settings, and studied multi-stakeholder fairness to balance various fairness and utility goals or constraints. This chapter reviews some major works on multi-stakeholder fairness in the following three aspects: the problem setting, fairness notions, and proposed approaches. It also discusses how most of the works on multi-stakeholder fairness have considered settings with only two stakeholders, gives some examples on other platforms with more than two stakeholders, and how they are fundamentally different in terms of the utility structure for the stakeholders.
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Notes
- 1.
Abdollahpouri and Burke [55] briefly talk about one of such settings and consider the intermediary stakeholders as side stakeholders.
- 2.
Note that since most of the relevant research works have focused on two-sided platforms, here we limit our discussion to only two-sided platforms while studies on various three-sided platforms (as discussed in Sect. 4.2) can be a significant future research agenda.
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Patro, G.K. (2023). Algorithmic Fairness in Multi-stakeholder Platforms. In: Mukherjee, A., Kulshrestha, J., Chakraborty, A., Kumar, S. (eds) Ethics in Artificial Intelligence: Bias, Fairness and Beyond. Studies in Computational Intelligence, vol 1123. Springer, Singapore. https://doi.org/10.1007/978-981-99-7184-8_5
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