Abstract
Tier one cities are naturally assumed to be the hubs of digitalization. A closer look at rankings proves otherwise. In such a case, it is worthwhile to understand the problems faced by a city like Bengaluru. The study found that the nature of problems is systemic. It calls for action from the concerned seats of power. The study is an eye opener for the government and calls for imminent attention on a city that has potential to flourish leaps and bounds. This study specifically focuses on digitalization or digital transformation. Digitalization of daily use services leads to mass usage of such services. Therefore, it is totally a government centered initiative when it comes to the source of implementation of digital transformation in smart cities.
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Thomas, C., Druvakumar, M. (2023). Digital Transformation for Sustainability in Bengaluru: Is It Happening in a Smarter Way?. In: Edward J., A., Jaheer Mukthar, K.P., Dhruvakumar, M., Murugesan, T.K. (eds) Digital Transformation for Business Sustainability. Contributions to Environmental Sciences & Innovative Business Technology. Springer, Singapore. https://doi.org/10.1007/978-981-99-7058-2_19
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