Abstract
In a world where all living things have consumer identities, and this varies according to the periods, it is normal for people to have differentiations in their consumer behavior in accordance with the “Metaverse” environment. Consumer behaviors that are unique to the “Metaverse” are expected to vary from sectors, product types, and psychological situations to sociological phenomena. Consumer behavior in the “Metaverse”, which first started in gaming, event management, marketing communications, corporate marketing, architectural products, real estate, and money markets, is becoming increasingly widespread. Cultural heritage marketing, service, and commodity consumption in the health sector, cosmetics, and personal care, jewelry sectors are among the most up-to-date developments. Immersive consumption, content creation, decentralization, and development of behaviors with personalized dimensions are among the prominent aspects. The end of the sustainability debate and the unlimited power of the consumer to determine their behavior by existing in a different universe will be one of the main issues to be emphasized. It is necessary to emphasize the importance of ease, flexibility, and interactive activity as compelling and varied as the positives. Metaverse, along with its features that emphasize the immersive consumption, and uniqueness of each consumer, can develop creativity in consumer behavior, on the other hand, it may harbor the risk of alienation from self-identities. In the “Metaverse” which already emphasizes enjoyment, pleasure, speed, and agility, a preparation for some forward-looking hazards will enhance validity, value, meaning, and the benefits of the context.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Babin, B.J., Harris, E.G., Murray, K.B.: Consumer Behavior, 2nd Canadian edn. Nelson Education (2017)
Chaffey, D.: Digital business and e-Commerce Management, Strategy, Implementation and Practice, 6th edn. Pearson (2015)
Rose, F.: How Madison Avenue Is Wasting Millions on a Deserted Second Life. https://www.wired.com/2007/07/ff-sheep/
Shen, B., Tan, W., Guo, J., Zhao, L., Qin, P.: How to promote user purchase in Metaverse? A systematic literature review on consumer behavior research and virtual commerce application design. Appl. Sci. 11(23), 11087, 1–29 (2021)
Cummings, J.J., Bailenson, J.N.: How immersive is enough? A Meta-analysis of the effect of immersive technology on user presence. Media Psychol. 19, 272–309 (2015)
Davis, W.J.: Metaverse explained for beginners (2021)
Huang, J., Sun, P., Zhang, W.: Analysis of the future prospects for the Metaverse. In: 7th International Conference on Financial Innovation and Economic Development ICFIED, pp. 1899–1904. Atlantis Press (2022)
Nevelsteen, K.J.: Virtual world, defined from a technological perspective and applied to video games, mixed reality, and the Metaverse. Comput. Animat. Virtual worlds 29(1), e1752, 1–22 (2018)
Sonvilla-Weiss, S.: Invisible. Springer, Wien, NewYork (2009)
Solomon, M., White, K., Darren, W.D.: Consumer Behavior, 7th Canadian edn. Pearson (2017)
Peter, J.P., Olson, J.C.: Consumer Behavior and Marketing Strategy. Mc Graw-Hill (2010)
Konyalıoğlu, F.I., Şekerkaya, A.: Experimental research of consumers impulse buying behavior at the time and product quantity scarcity condition by the pscyhological reaction theory. Isletme Arastırmaları Dergisi 12(4), 3518–3538 (2020). https://doi.org/10.20491/isarder.2020.1056
Han, D.I.D., Bergs, Y., Moorhouse, N.: Virtual reality consumer experience escapes: preparing for the Metaverse, pp 1–16. Virtual Reality (2022)
Dozio, N., Marcolin, F., Scurati, G.W., Ulrich, L., Nonis, F., Vezzetti, E., Ferrise, F.: A design methodology for affective virtual reality. Int. J. Hum. Comput. Stud. 162, 102791 (2022)
Xu, M., Ng, W.C., Lim, W.Y.B., Kang, J., Xiong, Z., Niyato, D., Miao, C.: A full dive into realizing the edge-enabled Metaverse: visions, enabling technologies, and challenges. IEEE Commun. Surv. Tutor. 1–46 (2022)
Kozinets, R.V., Kedzior, R.I.: Avatar: auto-netnographic research in virtual worlds. In: Virtual Social Identity and Consumer Behavior, pp 3–19 Routledge (2014)
Papagiannidis, S., Bourlakis, M.A.: Staging the new retail drama: at a Metaverse near you! J. Virtual Worlds Res. 2(5), 425–446 (2010)
Devaney, P.: Where credit’s due? Brand Strateg. 212, 14–15 (2007)
Kozinets, R.V.: Immersive netnography: a novel method for service experience research in virtual reality, augmented reality and Metaverse contexts. J. Serv. Manag. 21(10), 100–125 (2022)
Chummee, P.: The determinants of product innovation and marketing innovation effecting to the innovation performance. Turk. J. Comput. Math. Educ. 13(2), 1–6 (2022)
Lee, J., Kwon, K.H.: The future value and direction of cosmetics in the era of Metaverse. J. Cosmet. Dermatol. 21(10), 4176–4183 (2022)
Qin, Y.: Investment potential analysis on Chinese stock market in Metaverse-take VR industry as a sample. In: 2022 7th International Conference on Financial Innovation and Economic Development (ICFIED 2022), pp. 1001–1007, Atlantis Press (2022)
Stock, B.: Metaverse. Blockchain NFT Academy (2022)
El Kamel, L.: For a better exploration of Metaverses as consumer experiences. In: Wood N.T., Solomon, M. (eds.) Virtual Social Identity and Consumer Behavior, pp. 20–40. Routledge (2014)
Dil, T.Ö.: We Discussed the New Models in Metaverse. Hürriyet. https://www.hurriyet.com.tr/ekonomi/yeni-modelleri-Metaversete-konustuk-42035717
Petit, O., Velasco, C., Wang, Q.J., Spence, C.J.: Consumer consciousness in multisensory extended reality. Front. Psychol. 13 (2022)
Bayram, A.: Metaleisure: leisure time habits to be changed with Metaverse. J. Metaverse 2(1), 1–7 (2022)
Park, S.M., Kim, Y.G.A.: Metaverse: taxonomy, components, applications, and open challenges. IEEE Access 10, 4209–4251 (2022)
Cowan, K., Ketron, S.: Prioritizing marketing research in virtual reality: development of an immersion/fantasy typology. Eur. J. Mark. 53(8), 1585–1611 (2019)
Van der Merwe, D.: The Metaverse as virtual heterotopia. In: 3rd World Conference on Research in Social Sciences, pp. 22–24 (2021)
Blake, F.: Advanced strategies for ınvesting in the Metaverse (2022)
GoArt Metaverse: Time Gate in Your Pocket: NTV. https://www.ntv.com.tr/teknoloji/goart-Metaverse-cebinizdeki-zaman-kapisi,POa_8Lklq0SNFI1HUsl8Ww
Sivasankar, G.A.: Study of blockchain technology, ai and digital networking in Metaverse (2022)
Largest Metaverse DeFi Tokens, Market Cap. https://coinmarketcap.com/tr/view/Metaverse/
Kang, H.R.: A case study on Metaverse marketing of jewelry brand. J. Digit. Converg. 20(1), 285–291 (2022)
Isaac, M. ve Frenkel, S.: Mark Zuckerberg Prepares Meta Employees for a Tougher 2022. New York Times https://www.nytimes.com/2022/07/01/technology/meta-facebook-mark-zuckerberg.html
Meta, Apple, Alphabet, and Microsoft Will Take the Metaverse to the Next Level, The Software Report. https://www.thesoftwarereport.com/in-2022-meta-apple-alphabet-and-microsoft-will-take-the-Metaverse-to-the-next-level/
Liu, P.J., Inman, J.J., Li, B., Wong, C.A., Yang, N.: Consumer health in the digital age. J. Assoc. Consum. Res. 7(2), 198–209 (2022)
The Metaverse Overview Vision, Technology, and Tactics, Deloitte. https://www2.deloitte.com/cn/en/pages/technology-media-and-telecommunications/articles/Metaverse-report.html
Frank, A.: Bella Hadid Arrives in the Metaverse with a New Line of NFTs, Vogue. https://www.vogue.com/article/bella-hadid-nft-Metaverse-interview
Karadeniz, Y.: Online Shopping Starts at Metaverse. Dünya Gazetesi. https://www.dunya.com/sektorler/perakende/Metaversete-online-alisveris-donemi-basliyor-haberi-661634
Yıldız, G.: Damat Tween Shares First Images from Metaverse Store. https://www.aa.com.tr/tr/sirkethaberleri/hizmet/damat-tween-Metaverse-magazadan-ilk-goruntuleri-paylasti/673755
Kaya, B.S.: Is the Consumer Ready for the Metaverse? Marketing Türkiye. https://www.marketingturkiye.com.tr/haberler/Metaverse-tuketici-arastirma/
İçözü, T.: Metamobility: Boston Dynamics Robotları Metaverse ile birleşiyor, Webrazzi. https://webrazzi.com/2022/01/05/hyundai-metamobiliy
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Konyalioglu, F.I. (2023). Consumer Behavior in the Metaverse. In: Esen, F.S., Tinmaz, H., Singh, M. (eds) Metaverse. Studies in Big Data, vol 133. Springer, Singapore. https://doi.org/10.1007/978-981-99-4641-9_11
Download citation
DOI: https://doi.org/10.1007/978-981-99-4641-9_11
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-99-4640-2
Online ISBN: 978-981-99-4641-9
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)