Abstract
The telecommunications industry is making significant strides in technological advancements, and Big Data Analytics is playing a crucial role. Unlike in the past, the industry is no longer confined to providing phone and internet services. Big Data Analytics and AI have been successful in replacing obsolete and time-consuming techniques with modern algorithms that simplify the analysis and handling of large amounts of data from diverse consumer bases. Computer vision techniques have proven particularly useful in this regard. This article explores how Big Data Analytics is disrupting the telecoms sector by breaking down boundaries using technologies like Self-optimizing Networks (SON), Robotics Process Automation (RPA), and Chatbots.
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Kumar, A., Arya, N., Sharma, P.K. (2023). A Research on the Impact of Big Data Analytics on the Telecommunications Sector. In: Choudrie, J., Mahalle, P.N., Perumal, T., Joshi, A. (eds) ICT with Intelligent Applications. ICTIS 2023. Lecture Notes in Networks and Systems, vol 719. Springer, Singapore. https://doi.org/10.1007/978-981-99-3758-5_12
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