Abstract
Consider all the information and data that healthcare businesses process every day. Information from scheduling applications, HR applications, ERPs, radiology information systems, insurance portals, lab information systems, and third-party portals are all included. And it's a complex and time-consuming task to integrate the flow of information across all these channels. To make matters worse, most healthcare organisations still rely on human intelligence to do this time-consuming and error-prone work. The healthcare business stands to benefit greatly from robotic process automation, an efficiency driver.
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References
Amazing Ways That RPA Can be Used in Healthcare. https://www.ibm.com/cloud/blog/amazing-ways-that-rpa-can-be-used-in-healthcare
RPA in Healthcare: The Key to Scaling Operational Efficiency. https://marutitech.com/rpa-in-healthcare/
Robotic Process Automation (RPA): 6 use cases in healthcare. https://stlpartners.com/articles/digital-health/rpa-6-use-cases-in-healthcare/
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Talukdar, J., Singh, T.P., Barman, B. (2023). Robotic Process Automation: A Path to Intelligent Healthcare. In: Artificial Intelligence in Healthcare Industry. Advanced Technologies and Societal Change. Springer, Singapore. https://doi.org/10.1007/978-981-99-3157-6_9
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DOI: https://doi.org/10.1007/978-981-99-3157-6_9
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