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Design of a Chatbot for Relieving Academic Stress in Adolescent Students

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Smart Trends in Computing and Communications (SmartCom 2024 2024)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 948))

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Abstract

This study aims to manage academic stress in adolescent students by developing a smartphone application featuring a chatbot called Zuko. Academic stress is a prevailing issue that impacts many high school and college students negatively. Stress is a major contributor to adverse psychological impacts in the adolescent population. To derive insights into academic stress and related issues, literature was reviewed and multiple stakeholders were interviewed. Based on these insights, a framework “iZnChAT” is proposed to generate chatbot-based digital solutions for managing academic stress. With adolescents being the most digitally connected population and chatbots having the potential to reach a wider audience, a chatbot Zuko is prototyped that can be accessed via a smartphone application. The chatbot includes elements of gamification to increase engagement. Subsequently, the chatbot was successfully evaluated by fifteen stakeholders based on various performance parameters. This chatbot is accessible via a smartphone application has a great potential to impact many lives by reducing academic stress, enhancing a students’ wellbeing and educational performance.

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Author information

Authors and Affiliations

  1. PES University, Bangalore, 560085, India

    Aditi Malik

  2. Indian Institute of Science, Bangalore, 560012, India

    Tarun Kumar

Authors
  1. Aditi Malik
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  2. Tarun Kumar
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Corresponding author

Correspondence to Tarun Kumar .

Editor information

Editors and Affiliations

  1. Faculty of Engineering, University of the Ryukyus, Nishihara, Okinawa, Japan

    Tomonobu Senjyu

  2. College of Computing, Khon Kaen University, Khon Kaen, Thailand

    Chakchai So–In

  3. Global Knowledge Research Foundation, Ahmedabad, Gujarat, India

    Amit Joshi

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© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Malik, A., Kumar, T. (2024). Design of a Chatbot for Relieving Academic Stress in Adolescent Students. In: Senjyu, T., So–In, C., Joshi, A. (eds) Smart Trends in Computing and Communications. SmartCom 2024 2024. Lecture Notes in Networks and Systems, vol 948. Springer, Singapore. https://doi.org/10.1007/978-981-97-1329-5_8

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