Skip to main content
SpringerLink
Log in

Influence of Knowledge Management Between the Bank and the Local Socioeconomic Development: Correlational Analysis

  • Chapter
  • First Online:
Proceedings of 6th International Conference on Big Data and Cloud Computing Challenges

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 164))

Abstract

Knowledge management in the bank applied to the requirements of the Local Socioeconomic development (LSED) is a topic without concrete results about the implemented strategies. Given the situation, this study seeks to determine if the knowledge management influences the relationship between the indicators of the bank and the indicators of the LSED. This study was conducted by applying the knowledge generation model for granting funds, which is composed of four stages: socialization, externalization, internalization, and combination. A nonexperimental stratified probabilistic sampling was applied to customers and employees of the Banco Popular de Ahorro in the province of Cienfuegos, Cuba, which is formed by 14 branches, 6 saving banks, and a province office. In addition, descriptive statistical techniques, linear correlations, and partial correlations were used among the indicators of the variables in the model. The results revealed the existence of correlations, between moderate and high, all of them significant, between the different aspects of the studied variables. Therefore, the application of the knowledge management model allowed the banking activity to be reflected in the LSED through the influence demonstrated by the granting of credits in the analyzed development indicators, as evidenced in the acceptance of the tested hypotheses.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Barquero, A.V.: Desarrollo económico local y descentralización: aproximación a un marco conceptual. Santiago de Chile (2000)

    Google Scholar 

  2. Ranaboldo, C., et al.: De un paradigma de cohesión socio-económica a la cohesión territorial: El rol de los enfoques de Desarrollo Económico Local y Territorial en facilitar la inclusión y cohesión como bases para territorios competitivos y sostenibles (2018)

    Google Scholar 

  3. Hernández, J., et al.: Presentación del dossier Desarrollo económico local en América Latina. CUHSO. En Cultura-hombre-sociedad 26(2), 9–13 (2016). ISSN 0719-2789. https://doi.org/10.7770/cuhso-v26n2-art1153

  4. Rodríguez Ponce, E.: Gestión del conocimiento y eficacia de las organizaciones: un estudio empírico en instituciones públicas (2007)

    Google Scholar 

  5. Garcés González, C.R.: Las dimensiones de la gestión del conocimiento y los procesos de desarrollo local comunitario. Acta Universitaria (2014)

    Google Scholar 

  6. Castillo, D., et al.: La gestión del conocimiento en actores locales para el desarrollo local una experiencia desde el CUM Songo La Maya. Maestro y sociedad Revista Electrónica. Cuba 13(3) (2016). ISSN 1815-4867

    Google Scholar 

  7. Precis: Intercambiar conocimientos para lograr objetivos de desarrollo. Departamento de Evaluación de Operaciones del Banco Mundial (234) (2003)

    Google Scholar 

  8. Moreno, F.J.G., Alemán, A.J.F.: La gestión del conocimiento en las entidades financieras: el Cuadro de Mando Integral. Boletín Económico de ICE (2763) (2003)

    Google Scholar 

  9. Muñoz, M.C.H.: Propuesta del modelo de gestión del conocimiento para la Gerencia de Gestión Documental y Centro de Servicios Compartidos del Grupo Bancolombia en Medellín. Antioquia Escuela Interamericana de bibliotecología (2010)

    Google Scholar 

  10. Gallardo-García, G.: Gestión del Conocimiento en la empresa bancaria. El caso BBVA (Banco Bilbao Vizcaya Argentaria). Facultad de Ciencias Económico- Administrativas, Universidad Simón Bolívar, México (2013)

    Google Scholar 

  11. Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company. Oxford University Press, New York (1995)

    Google Scholar 

  12. Álvarez, J.C.M.: Gestión del Conocimiento y Desarrollo Regional (2002)

    Google Scholar 

  13. Núñez, J.: Universidad, conocimiento, innovación y desarrollo local. La Habana: Ed. Félix Varela (2014)

    Google Scholar 

  14. Arzola, C., Sanso, M.: Knowledge management program for local development (2015)

    Google Scholar 

  15. Millan, J.J.G.: El capital intelectual y sus indicadores en la Universidad Pública, Enero–Abril 2009

    Google Scholar 

  16. Mejía, M.: Modelo de gestión del conocimiento para las empresas de la industria del software peruana (2008)

    Google Scholar 

  17. González Millán, J.J., et al.: Caracterización y medición del nivel de gestión del conocimiento en las medianas y grandes empresas del Valle de Sugamuxi del Departamento de Boyacá 28(EE) (2012)

    Google Scholar 

  18. Informe de Trabajo: Banco Popular de Ahorro (2014–2017)

    Google Scholar 

  19. Valle Cuéllar, D.Y.: Evaluación y diseño de estrategias para el logro del Desarrollo Sostenible en el Centro Histórico Urbano de Cienfuegos (2011)

    Google Scholar 

  20. Reguant-Álvarez, M., et al.: El método Delphi (2016). Recuperado de http://revistes.ub.edu/index.php/REIRE/article/download/reire2016.9.1916/18093

  21. Varela, N., Fernandez, D., Pineda, O., Viloria, A.: Selection of the best regression model to explain the variables that influence labor accident case electrical company. J. Eng. Appl. Sci. 12, 2956–2962 (2017)

    Google Scholar 

  22. Bonerge Pineda Lezama, O., Varela Izquierdo, N., Pérez Fernández, D., Gómez Dorta, R.L., Viloria, A., Romero Marín, L.: Models of multivariate regression for labor accidents in different production sectors: comparative study. In: Tan, Y., Shi, Y., Tang, Q. (eds.) Data Mining and Big Data, DMBD 2018. Lecture Notes in Computer Science, vol. 10943. Springer, Cham (2018)

    Google Scholar 

  23. Izquierdo, N.V., Lezama, O.B.P., Dorta, R.G., Viloria, A., Deras, I., Hernández-Fernández, L.: Fuzzy logic applied to the performance evaluation. Honduran coffee sector case. In: Tan, Y., Shi, Y., Tang, Q. (eds.) Advances in Swarm Intelligence, ICSI 2018. Lecture Notes in Computer Science, vol. 10942. Springer, Cham (2018)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Universidad de Cienfuegos, Cienfuegos, Cuba

    Aliana Gómez Pons

  2. Universidad Tecnológica Centroamericana (UNITEC), Tegucigalpa, Honduras

    Omar Bonerge Pineda Lezama

  3. Universidad de La Costa (CUC), Calle 58# 55-66, Barranquilla, Altlántico, Colombia

    Noel Varela Izquierdo

  4. Faculty of Engineering, Universidad Simón Bolívar, Barranquilla, Colombia

    Hernán Hernández Herrera

  5. Universidad Peruana de Ciencias Aplicadas, Lima, Peru

    Jesús Silva

Authors
  1. Aliana Gómez Pons
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Omar Bonerge Pineda Lezama
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Noel Varela Izquierdo
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Hernán Hernández Herrera
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Jesús Silva
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Jesús Silva .

Editor information

Editors and Affiliations

  1. School of Computing Science and Engineering, VIT, Chennai, India

    V. Vijayakumar

  2. School of Computing Science and Engineering, VIT, Chennai, India

    V. Neelanarayanan

  3. School of Computing and Engineering, University of Missouri-Kansas City, Kansas, MO, USA

    Praveen Rao

  4. Department of Computer Science, University of New Brunswick, Fredericton, NB, Canada

    Janet Light

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Pons, A., Lezama, O., Izquierdo, N., Herrera, H., Silva, J. (2020). Influence of Knowledge Management Between the Bank and the Local Socioeconomic Development: Correlational Analysis. In: Vijayakumar, V., Neelanarayanan, V., Rao, P., Light, J. (eds) Proceedings of 6th International Conference on Big Data and Cloud Computing Challenges. Smart Innovation, Systems and Technologies, vol 164. Springer, Singapore. https://doi.org/10.1007/978-981-32-9889-7_8

Download citation

Publish with us

Policies and ethics

Search

Navigation