Skip to main content

Abstract

This chapter covers the following issues: air quality, thermal conditions and ventilation. It comprises ventilation, human and other sources of pollution and energy load, cooling and humidification, microbial and organic pollutions. Open shelves, fleecy surfaces, carpets and office machines can add to pollutions. An addendum is included with Norwegian ventilation requirements in non-industrial buildings.

Noise and acoustic environment, including combined effects, are important issues. Lighting and daylighting, the circadian rhythm and sleep health are important for health and productivity. Lighting design and considerations as well as individual requirements are discussed. View out through windows is important for perceived environment, productivity and health.

Office concepts and layout—“activity-based workplaces” (ABW) are important. Findings about office layout are presented. ABW can impair coping, control and productivity, particularly among those working with individual cognitive demanding work with need of privacy. Productivity loss due to disturbances, poor acoustics and noise for this group of workers is associated with reduced coping, control and health. Many perceive reduced health, job satisfaction leading to higher sickness absence and earlier pensioning.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    The problem of carpets is associated with difficult cleaning.

References

  1. Frontczak M, Schiavon S, Goins J, Arens E, Zhang H, Wargocki P. Quantitative relationships between occupant satisfaction and satisfaction aspects of indoor environmental quality and building design. Indoor Air. 2012;22:119–31.

    Article  CAS  PubMed  Google Scholar 

  2. Sakellaris IA, Saraga DE, Mandin C, et al. Perceived indoor environment and occupants’ comfort in European “modern” office buildings: The OFFICAIR study. Int J Environ Res Public Health. 2016;13(5):444.

    Article  PubMed Central  Google Scholar 

  3. Pettenkofer M. Über den Luftwechsel in Wohngebäuden. Literarish-Artistiche Anstalt der J. G. Cotta’schen Buchhandlung, Munich 1858. 1858. http://luftdicht.de/geschichte/pettenkofer1858.pdf.

  4. Simoni M, Annesi-Maesano I, Sigsgaard T, Norback D, Wieslander G, Nystad W, Cancianie M, Sestini P, Viegi G. School air quality related to dry cough, rhinitis and nasal patency in children. Eur Respir J. 2010;35:742–9.

    Article  CAS  PubMed  Google Scholar 

  5. Yaglou CP, Riley EC, Coggins DI. Ventilation requirements. ASHRAE Trans. 1936;42:133–62.

    Google Scholar 

  6. Fanger PO. Introduction of the olf and the decipol units to quantify air pollution perceived by humans indoors and outdoors. Energ Buildings. 1988;12:1–6.

    Article  Google Scholar 

  7. Fanger PO. What is IAQ? Indoor Air. 2006;16:328–34.

    Article  CAS  Google Scholar 

  8. Wargocki P, Wyon D, Sundell J, Clausen G, Fanger PO. The effects of outdoor air supply rate in an office on perceived air quality, sick building syndrome (SBS) symptoms and productivity. Indoor Air. 2000;10:222–36.

    Article  CAS  PubMed  Google Scholar 

  9. Wargocki P, Sundell J, Bischof W, Brundrett G, Fanger PO, Gyntelberg F, Hanssen SO, Harrison P, Pickering A, Seppänen O, Wouters P. Ventilation and health in non-industrial indoor environments: report from a European Multidisciplinary Scientific Consensus Meeting (EUROVEN). Indoor Air. 2002;12:113–28.

    Article  CAS  PubMed  Google Scholar 

  10. Wargocki P, Wyon DP, Fanger PO. The performance and subjective responses of call-centre operators with new and used supply air filters at two outdoor air supply rates. Indoor Air. 2004;14(Suppl. 8):7–16.

    Article  PubMed  Google Scholar 

  11. Wyon DP. The effects of indoor air quality on performance and productivity. Indoor Air. 2004;14:92–101.

    Article  PubMed  Google Scholar 

  12. Seppänen O, Fisk WJ, Lei QH. Ventilation and performance in office work. Indoor Air. 2006;16:28–36.

    Article  PubMed  Google Scholar 

  13. Sundell J, Levin H, Nazaroff WW, et al. Ventilation rates and health: multidisciplinary review of the scientific literature. Indoor Air. 2011;21(3):191–204.

    Article  CAS  PubMed  Google Scholar 

  14. Lan L, Wargocki P, Lian Z. Thermal effects on human performance in office environment measured by integrating task speed and accuracy. Appl Ergon. 2014;45:490–5.

    Article  PubMed  Google Scholar 

  15. Maddalena R, Mendell MJ, Eliseeva K, Chan WR, Sullivan DP, Russell M, Satish U, Fisk WJ. Effects of ventilation rate per person and per floor area on perceived air quality, sick building syndrome symptoms, and decision-making. Indoor Air. 2015;25:362–70.

    Article  CAS  PubMed  Google Scholar 

  16. Fisk WJ. The ventilation problem in schools: literature review. Indoor Air. 2017;27(6):1039–51. https://doi.org/10.1111/ina.12403. Epub 2017 Jul 31.

    Article  CAS  PubMed  Google Scholar 

  17. Fisk WJ. How home ventilation rates affect health: a literature review. Indoor Air. https://doi.org/10.1111/ina.12469.

    Article  CAS  PubMed  Google Scholar 

  18. Fang L, Wyon DP, Clausen G, Fanger PO. Impact of indoor air temperature and humidity in an office on perceived air quality, SBS symptoms and performance. Indoor Air. 2004;14:74–81.

    Article  PubMed  Google Scholar 

  19. Yang B. Ceiling-mounted personalized ventilation system integrated with a secondary air distribution system - a human response study in hot and humid climate. Indoor Air. 2010;20:309–19.

    Article  CAS  PubMed  Google Scholar 

  20. Ito K, Murakami S. Cost-effectiveness analysis of improved indoor temperature and ventilation conditions in school buildings. J Asian Arch Build Eng. 2010;9(2):523–9.

    Article  Google Scholar 

  21. Wiik R. Indoor productivity measured by common response patterns to physical and psychosocial stimuli. Indoor Air. 2011;21(4):328–40.

    Article  CAS  PubMed  Google Scholar 

  22. Bakke JV, Norbäck D, Wieslander G, Hollund B-E, Florvaag E, Haugen EN, Moen BE. Symptoms, complaints, ocular and nasal physiological signs in university staff in relation to indoor environment – temperature and gender interactions. Indoor Air. 2008;18:131–43.

    Article  CAS  PubMed  Google Scholar 

  23. Sundell N, Andersson LM, Brittain-Long R, Lindh M, Westin J. A four-year seasonal survey of the relationship between outdoor climate and epidemiology of viral respiratory tract infections in a temperate climate. J Clin Virol. 2016;84:59–63.

    Article  PubMed  PubMed Central  Google Scholar 

  24. Wolkoff P. Indoor air humidity, air quality, and health - an overview. Int J Hyg Environ Health. 2018;221(3):376–90.

    Article  PubMed  Google Scholar 

  25. Mendell MJ, Lei-Gomez Q, Mirer AG, Seppänen O, Brunner G. Risk factors in heating, ventilating, and air-conditioning systems for occupant symptoms in US office buildings: the US EPA BASE study. Indoor Air. 2008;18:301–16.

    Article  CAS  PubMed  Google Scholar 

  26. Carlucci S, Bai L, de Dear R, Yang L. Review of adaptive thermal comfort models in built environmental regulatory documents. Build Environ. 2018;137:73–89.

    Article  Google Scholar 

  27. Skov P, Valbjørn O, Pedersen BV. Influence of indoor climate on the sick building syndrome in an office environment. Scand J Work Environ Health. 1990;16:363–71.

    Article  CAS  PubMed  Google Scholar 

  28. Becher R, Øvrevik J, Schwarze PE, Nilsen S, Hongslo JK, Bakke JV. Do carpets impair indoor air quality and cause adverse health outcomes: a review. Int J Environ Res Public Health. 2018;15(2):184.

    Article  PubMed Central  CAS  Google Scholar 

  29. Palonen J, Kurnitski J, Haverinen-Shaughnessy U, Shaughnessy R. Pre-liminary results from Finnish primary schools’ ventilation system performance study. In: Proceedings of Healthy Buildings, paper ID 490. 2009.

    Google Scholar 

  30. Turunen M, Toyinbo O, Putus T, Nevalainen A, Shaughnessy R, Haverinen-Shaughnessy U. Indoor environmental quality in school buildings, and the health and wellbeing of students. Int J Hyg Environ Health. 2014;217(7):733–9.

    Article  PubMed  Google Scholar 

  31. Balazova I, Clausen G, Rindel JH, Poulsen T, Wyon DP. Open-plan office environments: a laboratory experiment to examine the effect of office noise and temperature on human perception, comfort and office work performance. Indoor Air. 2008.

    Google Scholar 

  32. Toftum J, Lund S, Kristiansen J, Clausen G. Effect of open-plan office noise on occupant comfort and performance. In 10th International Conference on Healthy Buildings. 2012.

    Google Scholar 

  33. Perrin Jegen N, Chevret P. Effect of noise on comfort in openplan offices: application of an assessment questionnaire. Ergonomics. 2017;60:6–17.

    Article  CAS  PubMed  Google Scholar 

  34. Banbury SP, Berry DC. Disruption of office-related tasks by speech and office noise. Br J Psychol. 1998;89:499–517.

    Article  Google Scholar 

  35. Banbury SP, Berry DC. Office noise and employee concentration: identifying causes of disruption and potential improvements. Ergonomics. 2005;48:25–37.

    Article  CAS  PubMed  Google Scholar 

  36. Witterseh T, et al. The effects of moderate heat stress and open-plan office noise distraction on SBS symptoms and on the performance of office work. Indoor Air. 2004;14(Suppl 8):30–40.

    Article  PubMed  Google Scholar 

  37. Pellerin N, Candas V. Effects of steady-state noise and temperature conditions on environmental perception and acceptability. Indoor Air. 2004;14:129–36.

    Article  CAS  PubMed  Google Scholar 

  38. Lamb S, Kwok KCS. A longitudinal investigation of work environment stressors on the performance and wellbeing of office workers. Appl Ergon. 2016;52:104–11.

    Article  CAS  PubMed  Google Scholar 

  39. Varjo J, Hongisto V, Haapakangas A, Maula H, Koskela H, Jukka HJ. Simultaneous effects of irrelevant speech, temperature and ventilation rate on performance and satisfaction in open-plan offices. J Environ Psychol. 2015;44:16e33.

    Article  Google Scholar 

  40. Jahncke H, Hygge S, Halin N, Green AM, Dimberg K. Open-plan office noise: cognitive performance and restoration. J Environ Psychol. 2011;31:373–82.

    Article  Google Scholar 

  41. Jahncke H. Open-plan office noise: the susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech. Noise Health. 2012;14:315–20.

    Article  PubMed  Google Scholar 

  42. Dumont M, Beaulieu C. Light exposure in the natural environment: relevance to mood and sleep disorders. Sleep Med. 2007;8:557–65.

    Article  PubMed  Google Scholar 

  43. Bjorvatn B, Pallesen S. A practical approach to circadian rhythm sleep disorders. Sleep Med Rev. 2009;13:47–60.

    Article  PubMed  Google Scholar 

  44. Brainard GC, Hanifin JP. Photons, clocks, and consciousness. J Biol Rhythm. 2005;20:314–25.

    Article  CAS  Google Scholar 

  45. Hickie IB, Naismith SL, Robillard R, Scott EM, Hermens DF. Manipulating the sleep-wake cycle and circadian rhythms to improve clinical management of major depression. BMC Med. 2013;11:79. https://doi.org/10.1186/1741-7015-11-79.

    Article  PubMed  PubMed Central  Google Scholar 

  46. Hysing M, Pallesen S, Stormark KM, Jakobsen R, Lundervold AJ, Sivertsen B. Sleep and use of electronic devices in adolescence: results from a large population-based study. BMJ Open. 2015;5(1):e006748.

    Article  PubMed  PubMed Central  Google Scholar 

  47. Hysing M, Harvey AG, Linton SJ, Askeland KG, Sivertsen B. Sleep and academic performance in later adolescence: results from a large population-based study. J Sleep Res. 2016;25:318–24.

    Article  PubMed  Google Scholar 

  48. Barnes CM, Drake CL. Prioritizing sleep health: public health policy recommendations. Perspect Psychol Sci. 2015;10:733–7.

    Article  PubMed  Google Scholar 

  49. Boubekri M, Cheung IN, Reid KJ, Wang CH, Zee PC. Impact of windows and daylight exposure on overall health and sleep quality of office workers: a case-control pilot study. J Clin Sleep Med. 2014;10(6):603–11.

    PubMed  PubMed Central  Google Scholar 

  50. HSE (Health and Safety Executive). Lighting at work. 1997. http://www.hse.gov.uk/pubnS/priced/hsg38.pdf.

  51. Hedge A. Where are we in understanding the effects of where we are? Ergonomics. 2000;43:1019–29.

    Article  CAS  PubMed  Google Scholar 

  52. Fostervold KI, Nersveen J. Proportions of direct and indirect indoor lighting – The effect on health, well-being and cognitive performance of office workers. Light Res Technol. 2008;40:175–200.

    Article  Google Scholar 

  53. Ulrich RS. View from a window may influence recovery from surgery. Science. 1984;224:420–1.

    Article  CAS  PubMed  Google Scholar 

  54. Raanaas RK, Patil GG, Hartig T. Health benefits of a view of nature through the window: a quasi-experimental study of patients in a residential rehabilitation center. Clin Rehabil. 2012;26:21–32.

    Article  PubMed  Google Scholar 

  55. Benfield JA, Rainbolt GN, Bell PA, Donovan GH. Classrooms with nature views: evidence of differing student perceptions and Behaviors. Environ Behav. 2015;47(2):140–57.

    Article  Google Scholar 

  56. Heschong L. Windows and offices: a study of office worker performance and The indoor environment. California Energy Commission. 2003. http://h-m-g.com/downloads/Daylighting/order_daylighting.htm.

  57. Kaplan R. The nature of the view from home: psychological benefits. Environ Behav. 2001;33:507–42.

    Article  Google Scholar 

  58. Ulrich RS, et al. A review of the literature on evidence-based healthcare design. 2008. Retrieved from http://www.healthdesign.org.

  59. Kahn PH, Friedman B, Gil BT, Hagman J, Severson RL, Freier NG, Stolyar A. A plasma display window? The shifting baseline problem in a technologically-mediated natural world. J Environ Psychol. 2008;28:192–9.

    Article  Google Scholar 

  60. Matusiak BS, Klöckner CA. How we evaluate the view out through the window. Archit Sci Rev. 2016;59:203–11.

    Article  Google Scholar 

  61. Hedge A. The open-plan office: a systematic investigation of employee reactions to their work environment. Environ Behav. 1982;14(5):519.

    Article  Google Scholar 

  62. De Croon E, Sluiter J, Kuijer PK, Frings-Dresen M. The effect of office concepts on worker health and performance: a systematic review of the literature. Ergonomics. 2005;48(2):119–34.

    Article  PubMed  Google Scholar 

  63. Richardson A, Potter J, Paterson M, Harding T, Tyler-Merrick G, Kirk R, Reid K, McChesney J. Office design and health: a systematic review. N Z Med J. 2017;130:39–49.

    PubMed  Google Scholar 

  64. Appel-Meulenbroek R, Groenen P, Janssen I. An end-user’s perspective on activity-based office concepts. J Corp Real Estate. 2011;13:122–35. http://www.emeraldinsight.com/doi/abs/10.1108/14630011111136830.

    Article  Google Scholar 

  65. Wohlers C, Hertel G. Choosing where to work at work - towards a theoretical model of benefits and risks of activity-based flexible offices. Ergonomics. 2017;60(4):467–86.

    Article  PubMed  Google Scholar 

  66. Appel-Meulenbroek R. Editorial. J Corp Real Estate. 2016;18:2–3.

    Article  Google Scholar 

  67. Van der Voordt T. Productivity and employee satisfaction in flexible workplaces. J Corp Real Estate. 2004;6:133–48.

    Article  Google Scholar 

  68. Danielsson CB, Chungkham HS, Wulff C, Westerlund H. Office design’s impact on sick leave rates. Ergonomics. 2014;57(2):139–47. https://doi.org/10.1080/00140139.2013.871064.

    Article  PubMed  Google Scholar 

  69. Danielsson CB, Bodin L. Office type in relation to health, well-being, and job satisfaction among employees. Environ Behav. 2008;40:636–68.

    Article  Google Scholar 

  70. De Been I, Beijer M. The influence of office type on satisfaction and perceived productivity support. J Facil Manag. 2014;12:142–57.

    Article  Google Scholar 

  71. Bergström J, et al. Work environment perceptions following relocation to open-plan offices: a twelve-month longitudinal study. Work. 2015;50(2):221–8.

    PubMed  Google Scholar 

  72. Bosch-Sijtsema PM, Ruohomäki V, Vartiainen M. Multi-locational knowledge workers in the office: navigation, disturbances and effectiveness. N Technol Work Employ. 2010;25(3):183–95.

    Article  Google Scholar 

  73. Bridger RS, Brasher K, et al. Ergonomics. 2011;54:830–9.

    Article  PubMed  Google Scholar 

  74. Gerdenitsch C, Korunka C, Hertel G. Need–supply fit in an activity-based flexible office: a longitudinal study during relocation. Environ Behav. 2018;50:273.

    Article  Google Scholar 

  75. Herbig B, Schneider A, Nowak D. Does office space occupation matter? The role of the number of persons per enclosed office space, psychosocial work characteristics, and environmental satisfaction in the physical and mental health of employees. Indoor Air. 2016;26:55–67.

    Article  Google Scholar 

  76. Hoendervanger JG, De Been I, Van Yperen NW, Mobach MP, Albers CJ. Flexibility in use. Switching behaviour and satisfaction in activity-based work environments. J Corp Real Estate. 2016;18(1):48–62.

    Article  Google Scholar 

  77. Kaarlela-Tuomaa A, et al. Effects of acoustic environment on work in private office rooms and open-plan offices - longitudinal study during relocation. Ergonomics. 2009;52:1423–44.

    Article  Google Scholar 

  78. Kim J, de Dear R. Workspace satisfaction: The privacy-communication trade-off in open-plan offices. J Environ Psychol. 2013;36:18–26.

    Article  Google Scholar 

  79. Kristiansen J, Mathiesen L, Nielsen PK, Hansen AM, Shibuya H, Petersen HM, et al. Stress reactions to cognitively demanding tasks and open-plan office noise. Int Arch Occup Environ Health. 2009;82:631–41.

    Article  PubMed  Google Scholar 

  80. Leder S, Newsham GR, Veitch JA, Mancini S, Charles KE. Effects of office environment on employee satisfaction: a new analysis. Build Res Inf. 2016;44:34–50.

    Article  Google Scholar 

  81. Lee SY, Brand JL. Can personal control over the physical environment ease distractions in office workplaces? Ergonomics. 2010;53:324–35.

    Article  PubMed  Google Scholar 

  82. Meijer EM, Frings-Dresen MH, Sluiter J. Effects of office innovation on office workers’ health and performance. Ergonomics. 2009;52(9):1027–38.

    Article  PubMed  Google Scholar 

  83. Pejtersen J, Allermann L, Kristensen TS, Poulsen OM. Indoor climate, psychosocial work environment and symptoms in open-plan offices. Indoor Air. 2006;16:392–401.

    Article  CAS  PubMed  Google Scholar 

  84. Pejtersen JH, Feveile H, Christensen KB, Burr H. Sickness absence associated with shared and open-plan offices—a national cross-sectional questionnaire survey. Scand J Work Environ Health. 2011;37:376–82.

    Article  PubMed  Google Scholar 

  85. Seddigh AE, Berntson CB, Danielson B, Westerlund H. Concentration requirements modify the effect of office type on indicators of health and performance. J Environ Psychol. 2014;38:167–74.

    Article  Google Scholar 

  86. Smith-Jackson TL, Klein KW. Open-plan offices: task performance and mental workload. J Environ Psychol. 2009;29:279–89.

    Article  Google Scholar 

  87. Zhang M, Kang J, Jiao F. A social survey on the noise impact in open-plan working environments in China. Sci Total Environ. 2012;438:517–26.

    Article  CAS  PubMed  Google Scholar 

  88. Qu X, Zhang X, Izato T, Munemoto J, Matsushita D. Behavior concerning choosing workstations in non-territorial offices. J Asian Arch Build Eng. 2010;102:95–102.

    Article  Google Scholar 

  89. Bakke JV, Fostervold KI. Kontorlandskap – arbeidsmiljøfaglig veiledning (In Norwerian). Helserådet 2017; 16/17 Spesialnummer om Kontorlandskap og fleksikontor, 8. september, 25. årgang. Side 2-15. Can be downloaded from http://www.helsebiblioteket.no/samfunnsmedisin-og-folkehelse/helseradet.

  90. Theorell T, Karasek RA. Current issues relating to psychosocial job strain and cardiovascular disease research. J Occup Health Psychol. 1996;1:9–26.

    Article  CAS  PubMed  Google Scholar 

  91. Karasek R, Brisson C, Kawakami N, Houtman I, Bongers P, Amick B. The Job Content Questionnaire (JCQ): an instrument for internationally comparative assessments of psychosocial job characteristics. J Occup Health Psychol. 1998;3:322–55.

    Article  CAS  PubMed  Google Scholar 

  92. Blomkvist V, Eriksen CA, Theorell T, Ulrich RS, Rasmanis G. Acoustics and psychosocial environment in intensive coronary care. Occup Environ Med. 2005;62:132–9.

    Article  Google Scholar 

  93. Bernstein ES, Turban S. The impact of the ‘open’ workspace on human collaboration. Philos Trans R Soc B. 2018;373:20170239. https://doi.org/10.1098/rstb.2017.0239.

    Article  Google Scholar 

  94. Hoendervanger JG, Ernst AF, Albers CJ, Mobach MP, Van Yperen NW. Individual differences in satisfaction with activity-based work environments. PLoS One. 2018;13(3):e0193878. https://doi.org/10.1371/journal.pone.0193878.

    Article  PubMed  PubMed Central  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Bakke, J.V., Fostervold, K.I. (2020). Offices. In: Kishi, R., Norbäck, D., Araki, A. (eds) Indoor Environmental Quality and Health Risk toward Healthier Environment for All. Current Topics in Environmental Health and Preventive Medicine. Springer, Singapore. https://doi.org/10.1007/978-981-32-9182-9_4

Download citation

  • DOI: https://doi.org/10.1007/978-981-32-9182-9_4

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-32-9181-2

  • Online ISBN: 978-981-32-9182-9

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics