DuctAir—Service Innovation for Value Add

Chapter

Abstract

By its very nature, servitization is an innovative process that mixes service content in a system to complement the functions and add value to a product (Lee and Abuali in Int J Adv Manuf Technol 52: 161–1173, 2011). For the customer, servitization introduces extra features to make a seemingly commoditized product differentiated from those of competitors, giving them a sense of getting something more.

Keywords

Energy Efficiency Service Innovation Service Offering Business Growth Premium Product 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media Singapore 2016

Authors and Affiliations

  1. 1.School of EngineeringUniversity of South AustraliaAdelaideAustralia

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