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Robotic Process Automation: The Key to Reviving the Supply Chain Processes

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Confluence of Artificial Intelligence and Robotic Process Automation

Abstract

Businesses are very cautious about their supply chain. Any delay or disruption may lead to unimaginable loss. The COVID-19 scenario has taken this concern to an epic hyper. Businesses could not meet their customer’s needs due to the lack of Human Resource during the prolonged lockdown. Companies had to either downsize or shut down. Businesses started searching for means to operate their processes with as low resources as possible. Thus, many started adopting Robotic Process Automation though it is still evolving. There are many literatures that discuss the implementation of RPA in varied streams like accounting, finance, HR, and others. Yet there is a very limited study that has focused on RPA implementation in supply chain processes. The proposed chapter showers light on the adoption of RPA in the varied stages of supply chain. A complete real-time automation use case on invoice processing is also discussed. This chapter aims to help researchers, RPA enthusiasts, and entrepreneurs to realize the time, effort, and economic benefits of implementing RPA. Thus, encouraging them to adopt RPA in their supply chain processes.

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Correspondence to Gowri Rajagopal .

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Rajagopal, G., Ramamoorthy, R. (2023). Robotic Process Automation: The Key to Reviving the Supply Chain Processes. In: Bhattacharyya, S., Banerjee, J.S., De, D. (eds) Confluence of Artificial Intelligence and Robotic Process Automation. Smart Innovation, Systems and Technologies, vol 335. Springer, Singapore. https://doi.org/10.1007/978-981-19-8296-5_4

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