Skip to main content

Negotiation, Commercialization and Franchise Management

  • Chapter
  • First Online:
Innovation, Innovators and Business
  • 452 Accesses

Abstract

This chapter explains the role of negotiations in business (with staff, partners, suppliers, etc.). It focuses on commercialization as key element for business success. It also discusses franchising as ways to reduce the risk of failure and intellectual property.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 16.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Balsarini, P., Lambert, C., & Ryan, M. M. (2020). Why franchisors recruit franchisees from the ranks of their employees. Journal of Strategic Marketing, 1–21.

    Google Scholar 

  • Beydogan, O. B. (2020). From intangible assets to intellectual property: Delineating the intellectual property commercialization from the legal perspective. LESIJ-Lex ET Scientia International Journal, 27(2), 14–31.

    Google Scholar 

  • Croonen, E., Brand, M., & Broekhuizen, T. (2016). Time to say goodbye: Explaining franchisees’ exit intentions and behaviors. In Academy of management proceedings (Vol. 2016, No. 1, p. 16636). Academy of Management.

    Google Scholar 

  • Diaz-Bernardo, R. (2017). Managing a franchise system: A literature review and a synthesis. Journal of Business & Economics Research (JBER), 11(7), 293–296.

    Article  Google Scholar 

  • Gillis, W. E., Combs, J. G., & Yin, X. (2020). Franchise management capabilities and franchisor performance under alternative franchise ownership strategies. Journal of Business Venturing, 35(1), 105899.

    Article  Google Scholar 

  • Husna, N., Kee, D. M. H., Amirah, N. W., Syazreeza, R., Fatihah, N. A., Pandey, S., & Pandey, R. (2020). How organizational management affect employees’ motivation and service quality: A study of Kentucky Fried Chicken (KFC). International Journal of Applied Business and International Management, 5(2), 73–81.

    Article  Google Scholar 

  • Jirásek, M., Gaffke, S. M., & Windsperger, J. (2020). Determinants of overall franchisee satisfaction: Application of the performance feedback theory. Journal of Strategic Marketing, 1–18.

    Google Scholar 

  • Kodynetz, A., & Maidanyk, L. (2019). Commercialization of intellectual property rights as foundation for innovation. Science Innovation, 15(4), 81—92

    Google Scholar 

  • Navarro Sanfelix, G., & Puig, F. (2017). New challenges in franchisor-franchisee relationship. An analysis from an agency theory perspective. Cuadernos de Gestión, 18(1).

    Google Scholar 

  • Ogdol, R. E. R. (2018). Impact of leadership styles on employee job satisfaction within quick service restaurants (QSRs) in the UAE. Doctoral dissertation, Cardiff Metropolitan University, United Kingdom.

    Google Scholar 

  • Ramaseshan, B., Rabbanee, F. K., & Burford, O. (2018). Combined effects of franchise management strategies and employee service performance on customer loyalty: A multilevel perspective. Journal of Strategic Marketing, 26(6), 479–497.

    Google Scholar 

  • Sitnicki, M. (2018). Franchising model of commercialization of scientific libraries’ services at research universities. Baltic Journal of Economic Studies, 4(2), 214–221.

    Article  Google Scholar 

  • Uddin, S. M. (2020). Operational strategies and management of KFC: An enquiry. Chief Editor.

    Google Scholar 

  • Varotto, L. F., & Silva, L. A. (2017). Evolution in franchising: Trends and new perspectives. Revista Eletrônica De Negócios Internacionais: Internext, 12(3), 31–42.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Alexandrina Maria Pauceanu .

11.1 Electronic supplementary material

Below is the link to the electronic supplementary material.

Chapter 11 (PPTX 57 kb)

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Pauceanu, A.M. (2023). Negotiation, Commercialization and Franchise Management. In: Innovation, Innovators and Business. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-19-7408-3_11

Download citation

Publish with us

Policies and ethics