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The Future of Hiring Through Artificial Intelligence by Human Resource Managers in India

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Expert Clouds and Applications

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 444))

Abstract

There has been explosion of Artificial Intelligence (AI) in recent times and sweeps through various industries and developments tools. These tools are being increasingly being also used in Human Resource Management for hiring, training, employee engagement, promotions, decision-making, speed and accuracy of work and removing the daily hurdles with high end technology. Machine learning algorithms, chatbots, robots help the process to achieve organization goals. This study aims at understanding the intensity of increase in usage of AI by human resource managers across different organizations of different sizes. The five-point Likert scale to develop the questionnaire is used to survey the participating HR managers in the Indian context. The findings of this study are multi-fold. First, the results indicate that although AI will take away lower-level jobs via automation, but it is difficult for top level hiring to be done largely via AI. Second, our results also depict those jobs which require more human touch can’t be easily replaced by automation. Finally, promotion decisions based only on automation can result in errors and hence it is also important to have human interaction before arriving at an outcome.

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Author information

Authors and Affiliations

  1. Apeejay School of Management, Delhi, India

    Ankita Arora

  2. O.P. Jindal Global University, Sonipat, India

    Vaibhav Aggarwal

  3. Institute for Future Education, Entrepreneurship and Leadership, Pune, India

    Adesh Doifode

Authors
  1. Ankita Arora
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  2. Vaibhav Aggarwal
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  3. Adesh Doifode
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Corresponding author

Correspondence to Vaibhav Aggarwal .

Editor information

Editors and Affiliations

  1. Department of Computer Science and Engineering, GITAM University, Bangalore, India

    I. Jeena Jacob

  2. Department of Mathematics and Computer Science, Ashland University, Ashland, OH, USA

    Selvanayaki Kolandapalayam Shanmugam

  3. Department of Telecommunication Engineering, Czech Technical University in Prague, Prague, Czech Republic

    Robert Bestak

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Arora, A., Aggarwal, V., Doifode, A. (2022). The Future of Hiring Through Artificial Intelligence by Human Resource Managers in India. In: Jacob, I.J., Kolandapalayam Shanmugam, S., Bestak, R. (eds) Expert Clouds and Applications. Lecture Notes in Networks and Systems, vol 444. Springer, Singapore. https://doi.org/10.1007/978-981-19-2500-9_40

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