Abstract
Cloud computing technology is escalating day by day by delivering huge benefits to its customers in the form of services. Many cloud service providers (CSPs) are available in the market and offer similar services. Therefore, it is very much challenging to select one of them that can fulfill the customer requirements. This is referred to as a multi-criteria decision-making (MCDM) problem. Here, the decision-makers (DMs) express their opinion in the initialization phase and the rest of the data is collected from other sources. But, there may be uncertainty in the data in the form of ambiguity and partial information. In this paper, we propose a cloud service selection model, called uncertainty-aware cloud service selection (UACSS), to select the best CSP, which can deal with uncertainty in the data. For this, the proposed model uses CRiteria Importance Through Intercriteria Correlation (CRITIC) and Multi-Attribute Utility Theory (MAUT). CRITIC is used for criteria weighting by considering the conflict between the evaluation criteria and eliminating the influence of the DMs in the process of decision-making. On the other hand, MAUT is used to rank the alternative by dealing with uncertainty. A case study is used to show the working and efficacy of the proposed model.
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Saha, M., Panda, S.K., Panigrahi, S. (2022). An Uncertainty-Aware Cloud Service Selection Model Using CRITIC and MAUT. In: Rout, R.R., Ghosh, S.K., Jana, P.K., Tripathy, A.K., Sahoo, J.P., Li, KC. (eds) Advances in Distributed Computing and Machine Learning. Lecture Notes in Networks and Systems, vol 427. Springer, Singapore. https://doi.org/10.1007/978-981-19-1018-0_21
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