Abstract
The decision-making problem is the problems professionals face in hospitals in the health industry when managing conflict. Studies have shown that conflict is common [more specifically organisation conflict] in the hospitals in the industry and conflict resolution strategies are key. This report suggests the Thomas-Kilmann theory as a main solution on how to improve managing conflict in hospitals. This is since it has been applied and used for these conflict situations in the health industry in previous studies as an option.
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Elmasry, K., Wang, Y. (2022). How to Improve Conflict Management in Hospitals in the Healthcare Industry. In: Wang, Y., Martinsen, K., Yu, T., Wang, K. (eds) Advanced Manufacturing and Automation XI. IWAMA 2021. Lecture Notes in Electrical Engineering, vol 880. Springer, Singapore. https://doi.org/10.1007/978-981-19-0572-8_63
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