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Trends of Artificial Intelligence in Revenue Management of Hotels

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Smart Trends in Computing and Communications

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 396))

Abstract

The authors provide an in-depth summary of artificial intelligence’s role in the revenue management of hotels across the globe. Focusing on artificial intelligence, the chapter draws the reader’s attention toward its usage and role in the lives of the customers and service providers in the hotel industry, which ultimately leads to the revenue management system. The chapter focuses on the current trends of artificial intelligence to generate revenue for hotels more innovatively. Some of the finest and latent features of artificial intelligence in the revenue management system have been discussed in the chapter by elucidating few examples of few renowned hotels in the world. The revenue management system of the hotel industry has been discussed briefly in the chapter. The essence of the chapter lies in the role and importance of the ever-changing and emerging trends of artificial intelligence in the hotel industry, particularly for revenue generation. Though artificial intelligence cannot replace the emotional intelligence provided by humans, it is the need of the hour to enhance and sustain in the innovative and digital era. AI rules across manufacturing and production sectors, but it also plays a strategic role in the service industry.

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Authors and Affiliations

  1. KIIT School of Management, KIIT University (Institution of Eminence), Bhubaneswar, India

    Smrutirekha, Priti Ranjan Sahoo & Ashtha Karki

Authors
  1. Smrutirekha
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  2. Priti Ranjan Sahoo
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  3. Ashtha Karki
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Corresponding author

Correspondence to Smrutirekha .

Editor information

Editors and Affiliations

  1. University of Leicester, Leicester, UK

    Yu-Dong Zhang

  2. Faculty of Engineering, University of the Ryukyus, Nishihara, Okinawa, Japan

    Tomonobu Senjyu

  3. Department of Computer Science, Khon Kaen University, Khon Kaen, Thailand

    Chakchai So-In

  4. Global Knowledge Research Foundation, Ahmedabad, Gujarat, India

    Amit Joshi

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© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Smrutirekha, Sahoo, P.R., Karki, A. (2023). Trends of Artificial Intelligence in Revenue Management of Hotels. In: Zhang, YD., Senjyu, T., So-In, C., Joshi, A. (eds) Smart Trends in Computing and Communications. Lecture Notes in Networks and Systems, vol 396. Springer, Singapore. https://doi.org/10.1007/978-981-16-9967-2_29

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  • DOI: https://doi.org/10.1007/978-981-16-9967-2_29

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-16-9966-5

  • Online ISBN: 978-981-16-9967-2

  • eBook Packages: EngineeringEngineering (R0)

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