Skip to main content

Employer Branding on Social Media to Engage Generation Z

  • Conference paper
  • First Online:
Marketing and Smart Technologies

Abstract

Organizations compete to attract and retain top talent and differentiate themselves from their competitors; they work on employer branding strategies. This study analyzed how organizations should communicate their employer brand in social media to attract Generation Z talent. This is a qualitative research with a phenomenology design. The research technique used was the semi-structured interview. Twenty university students and graduates of business or engineering schools were interviewed; they participated on a voluntary basis. This study reveals that participants apply to an organization for the following reasons: salary, work environment, reputation, benefits, and career path. Regarding social media, the interviewees’ favorites are LinkedIn and Instagram. In relation to social media content, companies should keep in mind that Generation Z not only wants to see job offers but also to learn more about them, specifically their characteristics, as this will increase their desire to become a part of them, and in some cases, may even be decisive in accepting an offer.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Novkovska, B., Serafimovic, G.: Recognizing the vulnerability of Generation Z to economic and social risks. UTMS J. Econ. 9, 29–37 (2018)

    Google Scholar 

  2. Fernández-Cruz, F.J., Fernández-Díaz, M.J.: Generation z’s teachers and their digital skills. Comunicar 24, 97–105 (2016). https://doi.org/10.3916/C46-2016-10

    Article  Google Scholar 

  3. Priporas, C.-V., Stylos, N., Fotiadis, A.K.: Generation Z consumers’ expectations of interactions in smart retailing: a future agenda. Comput. Human Behav. 77, 374–381 (2017). https://doi.org/10.1016/j.chb.2017.01.058

    Article  Google Scholar 

  4. Pavez-Soto, I., León Valdebenito, C., Triadú, V.: Jóvenes universitarios y medio ambiente en Chile: Percepciones y comportamientos. Rev. Latinoam. Ciencias Soc. Niñez y Juv. 14, 1435–1449 (2016). https://doi.org/10.11600/1692715x.14237041215

  5. Gallardo-Echenique, E., Bullen, M., Castillo, A.: Peruvian undergraduate students’ usage of digital technology in academic context. In: IV IEEE World Engineering Education Conference EDUNINE2020, pp. 1–5. IEEE, Valencia, España (2020)

    Google Scholar 

  6. Leekha Chhabra, N., Sharma, S.: Employer branding: strategy for improving employer attractiveness. Int. J. Organ. Anal. 22, 48–60 (2014). https://doi.org/10.1108/IJOA-09-2011-0513

    Article  Google Scholar 

  7. Brusch, I., Brusch, M., Kozlowski, T.: Factors influencing employer branding. Int. J. Qual. Serv. Sci. 10, 149–162 (2018). https://doi.org/10.1108/IJQSS-09-2017-0085

    Article  Google Scholar 

  8. ISIL: Centennials en el mercado laboral peruano: Nuevos desafíos en la ges-tión del talento, Lima, Perú (2019)

    Google Scholar 

  9. Sengupta, A., Bamel, U., Singh, P.: Value proposition framework: implications for employer branding. Decision 42, 307–323 (2015). https://doi.org/10.1007/s40622-015-0097-x

    Article  Google Scholar 

  10. Roque Gomes, D., Neves, J.: Employer Branding Constrains Applicants’ Job Seeking Behaviour? (2010)

    Google Scholar 

  11. Berthon, P., Ewing, M., Hah, L.L.: Captivating company: dimensions of attractiveness in employer branding. Int. J. Advert. 24, 151–172 (2005). https://doi.org/10.1080/02650487.2005.11072912

    Article  Google Scholar 

  12. Biswas, M.K., Suar, D.: Antecedents and consequences of employer branding. J. Bus. Ethics. 136, 57–72 (2016). https://doi.org/10.1007/s10551-014-2502-3

    Article  Google Scholar 

  13. Verma, D., Ahmad, A.: Employer branding: the solution to create talented workforce. IUP J. Brand Manag. 13, 42–56 (2016)

    Google Scholar 

  14. Graham, B.Z., Cascio, W.F.: The employer-branding journey. Manag. Res. J. Iberoam. Acad. Manag. 16, 363–379 (2018). https://doi.org/10.1108/MRJIAM-09-2017-0779

    Article  Google Scholar 

  15. Backhaus, K., Tikoo, S.: Conceptualizing and researching employer branding. Career Dev. Int. 9, 501–517 (2004). https://doi.org/10.1108/13620430410550754

    Article  Google Scholar 

  16. Sheen, R.: El employer brand (marca empleador) en el Perú: Oportunidades y buenas prácticas empresariales en el entorno global del trabajo. Fondo editorial Universidad de Lima, Lima, Perú (2018)

    Google Scholar 

  17. Ambler, T., Barrow, S.: The employer brand. J. Brand Manag. 4, 185–206 (1996).https://doi.org/10.1057/bm.1996.42

  18. Roxo, F.: Transmedia Storytelling as a Potential Employer Branding Strategy. U. Porto J. Eng. 6, 66–77 (2020). https://doi.org/10.24840/2183-6493_006.001_0007

  19. Keppeler, F., Papenfuß, U.: Employer branding and recruitment: social media field experiments targeting future public employees. Public Adm. Rev. 81, 763–775 (2021). https://doi.org/10.1111/puar.13324

    Article  Google Scholar 

  20. Fuster, D.: Investigación cualitativa: Método fenomenológico hermenéutico. Propósitos y Represent. 7, 201–229 (2019). https://doi.org/10.20511/pyr2019.v7n1.267

  21. Saldaña, J.: Fundamentals of Qualitative Research. Oxford University Press, New York (2011)

    Google Scholar 

  22. Ñaupas, H., Valdivia, M., Palacios, J., Romero, H.: Metodología de la investigación cuantitativa-cualitativa y redacción de la tesis. Ediciones de la U, Bogotá, Colombia (2018)

    Google Scholar 

  23. Hernández Carrera, R.M.: La investigación cualitativa a través de entrevistas: Su análisis mediante la Teoría Fundamentada. Cuest. Pedagógicas. 23, 187–210 (2014)

    Google Scholar 

  24. Zemke, R., Raines, C., Filipczak, B.: Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. AMACOM, New York, USA (2000)

    Google Scholar 

  25. Confederación Nacional de Instituciones Empresariales Privadas (CONFIEP): Conoce las profesiones más solicitadas en el Perú, https://www.confiep.org.pe/noticias/economia/conoce-las-profesiones-mas-solicitadas-en-el-peru. Last accessed 24 Aug 2021

  26. Rapley, T.: Los análisis de la conversación, del discurso y de documentos en Investigación Cualitativa. Ediciones Morata, S.L., Madrid, España (2014)

    Google Scholar 

  27. Alshathry, S., Clarke, M., Goodman, S.: The role of employer brand equity in employee attraction and retention: a unified framework. Int. J. Organ. Anal. 25, 413–431 (2017). https://doi.org/10.1108/IJOA-05-2016-1025

    Article  Google Scholar 

  28. Blasco-López, M.F., Rodríguez-Tarodo, A., Fernández-Lores, S.: Employer branding: estudio multinacional sobre la construcción de la marca del empleador. Universia Bus. Rev. 34–53 (2014)

    Google Scholar 

  29. Durán-Seguel, I.M., Gallegos, M.E., Dauvin, G.A., Rojas, J.A.: Valoración de los factores que determinan la atracción laboral de las empresas desde la perspectiva de los futuros colaboradores (2020)

    Google Scholar 

  30. Eger, L., Micik, M., Gangur, M., Řehoř, P.: Employer branding: exploring attractiveness dimensions in a multicultural context. Technol. Econ. Dev. Econ. 25, 519–541 (2019). https://doi.org/10.3846/tede.2019.9387

    Article  Google Scholar 

  31. Bencsik, A., Juhász, T., Horváth-Csikós, G.: Y and Z Generations at Workplaces. J. Compet. 8, 90–106 (2016). https://doi.org/10.7441/joc.2016.03.06

    Article  Google Scholar 

  32. Peter, K., Izsák, T., Vasa, L.: Attitudes of Z generations to job searching through social media. Econ. Sociol. 13, 227–240 (2020). https://doi.org/10.14254/2071-789X.2020/13-4/14

  33. Auer, M., Edlinger, G., Mölk, A.: How do potential applicants make sense of employer brands? Schmalenbach J. Bus. Res. 73, 47–73 (2021). https://doi.org/10.1007/s41471-021-00107-7

    Article  Google Scholar 

  34. Barbaros, C.: Does employer branding beat head hunting? The potential of company culture to increase employer attractiveness. J. Entrep. Manag. Innov. 16, 87–112 (2020). https://doi.org/10.7341/20201643

    Article  Google Scholar 

  35. Deakin, H., Wakefield, K.: Skype interviewing: reflections of two PhD researchers. Qual. Res. 14, 603–616 (2014). https://doi.org/10.1177/1468794113488126

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Eliana Gallardo-Echenique .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Carbajal-Cribillero, M., Javier-Niño, G., Mäckelmann, M., Gallardo-Echenique, E. (2022). Employer Branding on Social Media to Engage Generation Z. In: Reis, J.L., Peter, M.K., Cayolla, R., Bogdanović, Z. (eds) Marketing and Smart Technologies. Smart Innovation, Systems and Technologies, vol 280. Springer, Singapore. https://doi.org/10.1007/978-981-16-9272-7_38

Download citation

Publish with us

Policies and ethics