Abstract
During the crisis of COVID-19, meter-reading services are suspended and all NON AMR consumers are Getting billed on estimation. Thus, a new option of self submission of meter reading(MR) is required that does not require registration and no boundation is imposed on the consumer. Consumers can self-submission reading in simple way and get their bills prepared on actual basis. Thus consumer grievances is reduced recovery of dues gets facilitated. We have implemented 3 different services to consumer to submit their Meter reading. Self-MR submission through SMS, Website and Mobile App.
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© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
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Shukla, R., Marpu, A., Gulati, A. (2022). Self Submission of Meter Readings(MR). In: Pillai, R.K., Singh, B.P., Murugesan, N. (eds) ISUW 2021. Lecture Notes in Electrical Engineering, vol 843. Springer, Singapore. https://doi.org/10.1007/978-981-16-8727-3_31
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DOI: https://doi.org/10.1007/978-981-16-8727-3_31
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Publisher Name: Springer, Singapore
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Online ISBN: 978-981-16-8727-3
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