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Operating in Industry 4.0: The Need for Gig-Workers and Systems Approach

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Sustainability in the Gig Economy

Abstract

The chapter unfolds to recognizing ‘a better control’ as the fundamental aspiration to individuals and organizations. Towards its fulfilment, it discusses Industrial Revolution 4.0 as a technology-driven revolution where adaptation of artificial intelligence (AI) in different walks of life will result in creating cyber-physical systems. These systems will be the wheels of transformation in taking our factories, businesses, institutions and overall society into a more interconnected world of smart factories, smart production systems, smart cities and many such new paradigms. Functioning in a networked world with power of AI is not built in a day, and to make the link clear, a brief description of the present and past versions of Industrial Revolution is presented. Next, it moves to defining Industrial Revolution 4.0 and its likely impact in changing technology–job relationship. As we move into Industry 4.0, we foresee both quantitative and qualitative changes in the way jobs are crafted and executed. For instance, as an answer to the real-time demand of specialists or subject matter experts across the world, a new trend of autonomous or gig workforce is expected to rise. Lastly, it discusses developing systems approach as an essential qualification for managers and leaders to operate in a world of interacting systems.

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Correspondence to Ashutosh Shukla .

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Shukla, A., Dubey, A.M., Pandey, S.K. (2022). Operating in Industry 4.0: The Need for Gig-Workers and Systems Approach. In: Gupta, A., Tewary, T., Gopalakrishnan, B.N. (eds) Sustainability in the Gig Economy. Springer, Singapore. https://doi.org/10.1007/978-981-16-8406-7_15

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