Abstract
In this chapter, I trace the evolution of consumerism in the human services, and I identify and consider principal historical roots. I go back to the emergence of consumerism in the nineteenth century, and I consider how advocates sought to humanize mental health and human services in the context of social forces demonizing vulnerable groups and individuals. I consider the influence of social support research on consumerism, and its amplification of the benefits of mutual support within groups. Although I devote considerable attention to psychiatry and the ex-patient movement, I also focus on consumerism in corrections, substance use treatment, and community mental health. I also address social movements in the past and present that hold relevance for consumerism in society, and consumerism in human services.
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Moxley, D.P. (2021). Evolution of Consumerism in the Human Services. In: Consumerism in the Human Services. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-16-7192-0_2
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DOI: https://doi.org/10.1007/978-981-16-7192-0_2
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