Abstract
The concept of diversity and inclusion is no longer merely a lip service of the human resource function, but a deeper strategic decision underlined in the policy of the organization, owned and led by the top management team. It is a win–win for both the organization within as well as externally to its various stakeholders. This paper aims at understanding the various concepts of diversity and inclusion the world over as well as specifically in the Indian context and focuses on documenting few case studies—both international and Indian. Each case study depicts how the companies have progressed over the years in including more and more diverse workforce and benefitting out of it.
Diversity and Inclusion is a top-to-bottom business strategy—not just an HR program.
—Josh Bersin, Bersin by Deloitte
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Acknowledgement
Authors acknowledge the contribution from eminent D&I practitioners like Neeraja Ganesh and Jaya Janandranan who have contributed case studies in the paper.
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Mitra, N., Mehta, K. (2021). Diversity and Inclusion—A Key Business Strategy. In: Sen, K., Shahi, S. (eds) Creating a Culture of Diversity and Inclusiveness in India Inc.. Responsible Leadership and Sustainable Management. Springer, Singapore. https://doi.org/10.1007/978-981-16-4237-1_3
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DOI: https://doi.org/10.1007/978-981-16-4237-1_3
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