Skip to main content

Technology Application in the Tourism Industry for Socio-Economic Development in Bangladesh

  • Chapter
  • First Online:
Technology Application in the Tourism and Hospitality Industry of Bangladesh

Abstract

Technology application has become a common phenomenon in the tourism industry throughout the world. In Bangladesh, tourism service providers have started to use various technologies which are comparatively less competitive and not much cutting-edge. Contributions from the use of such technologies are still unexplored in the country context, due to unavailability and incalculable characteristics of necessary data and empirical information regarding their contribution. This chapter, therefore, focuses on explaining the use of innovations and technologies in the tourism industry of Bangladesh and how these revolutionary technologies have an impact on the socio-economic growth of the country. Grounded on the literature studies we have developed a framework that may explain how technology application leads to socio-economic development in any country. In addition, considering the inestimable nature of the data on their relation to social and economic progress, we used the accessible secondary sources to come up with a comprehensive idea of the outcomes of technology implementations in the tourism industry on socio-economic growth in an emerging country like Bangladesh. Finally, based on the findings we discussed implications of the present investigation to the upliftment of the tourism industry for the socio-economic advancement of the country.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 199.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 199.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Akhy, A. A., & Roy, M. (2020). Socio-economic impacts of accommodation on tourism development: Bangladesh perspective. In A. Hassan (Ed.), Tourism marketing in Bangladesh (pp. 51–71). Routledge.

    Chapter  Google Scholar 

  • Ali, A., & Frew, A. J. (2014). ICT and sustainable tourism development: An innovative perspective. Journal of Hospitality and Tourism Technology, 5(1), 2–16.

    Article  Google Scholar 

  • Ali, A., Rasoolimanesh, S. M., & Cobanoglu, C. (2020). Technology in tourism and hospitality to achieve Sustainable Development Goals (SDGs). Journal of Hospitality and Tourism Technology, 11(2), 177–181.

    Article  Google Scholar 

  • Altinay, L., Sigala, M., & Waligo, V. (2016). Social value creation through tourism enterprise. Tourism Management, 54, 404–417.

    Article  Google Scholar 

  • Buzinde, C. N., Kalavar, J. M., & Melubo, K. (2014). Tourism and community well-being: The case of the Maasai in Tanzania. Annals of Tourism Research, 44, 20–35.

    Article  Google Scholar 

  • Cardoso, C. (2020). The contribution of tourism towards a more sustainable and inclusive society: Key guiding principles in times of crisis. Worldwide Hospitality and Tourism Themes, 12(6), 679–689.

    Article  Google Scholar 

  • Cooper, M., & MacNeil, N. (2008). Virtual reality mapping revisited: IT tools for the divide between knowledge and action in tourism. In J. Kisielnicki (Ed.), Virtual technologies: Concepts, methodologies, tools, and applications (pp. 630–643). IGI Global.

    Chapter  Google Scholar 

  • da Costa Liberato, P. M., Alén-González, E., & de Azevedo Liberato, D. F. V. (2018). Digital technology in a smart tourist destination: the case of Porto. Journal of Urban Technology, 25(1), 75–97.

    Article  Google Scholar 

  • Das, R. K., & Chakraborty, J. (2012). An evaluative study on tourism in Bangladesh. Developing Country Studies, 2(1), 17–27.

    Google Scholar 

  • Dickinson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., & Norgate, S. (2014). Tourism and the smartphone app: Capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, 17(1), 84–101.

    Article  Google Scholar 

  • Digital Travel Summit APAC. (2020). The Role of Social Media in Tourism Marketing. Retrieved from: https://digitaltravelapac.wbresearch.com/blog/social-media-in-tourism-marketing. Accessed 16 Dec 2020.

  • Ferdaush, J., & Faisal, H. (2014). Tourism potentiality & development of Bangladesh: Applicability of pragmatic governmental management policy. Journal of Management and Science, 4(1), 71–78.

    Article  Google Scholar 

  • Ferdous, Z., Zulfiqar, F., Datta, A., Hasan, A. K., & Sarker, A. (2020). Potential and challenges of organic agriculture in Bangladesh: A review. Journal of Crop Improvement. https://doi.org/10.1080/15427528.2020.1824951

  • Gössling, S. (2017). Tourism, information technologies and sustainability: An exploratory review. Journal of Sustainable Tourism, 25(7), 1024–1041.

    Article  Google Scholar 

  • Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179–188.

    Article  Google Scholar 

  • Habib, S. S., Sharif, S., & Hossain, M. A. (2019). Nexus between economic growth, tourism revenue and financial development in Bangladesh: A time series analysis. Business and Economic Research, 9(3), 134–149.

    Article  Google Scholar 

  • Haider, M. Z., Hossain, T., Siddiqui, O. I., & Islam, M. S. (2018). Economic valuation of the tourist spots in Bangladesh. International Journal of Tourism Policy, 8(1), 42–64.

    Article  Google Scholar 

  • Haque, A., & Jahan, S. (2016). Regional impact of cyclone Sidr in Bangladesh: A multi-sector analysis. International Journal of Disaster Risk Science, 7(3), 312–327.

    Article  Google Scholar 

  • Hassan, A., & Ramkissoon, H. (2020). Potentials of tourism products and services in Bangladesh. In A. Hassan (Ed.), Tourism marketing in Bangladesh (pp. 317–328). Routledge.

    Chapter  Google Scholar 

  • Hassan, A., & Ramos, C. M. Q. (2020). Innovative technology application in tourism marketing. In A. Hassan (Ed.), Tourism marketing in Bangladesh (pp. 143–154). Routledge.

    Chapter  Google Scholar 

  • Hassannia, R., Vatankhah, B. A., Li, Z., & Alipour, H. (2019). Web-based recommendation system for smart tourism: Multiagent technology. Sustainability, 11(2), 323.

    Article  Google Scholar 

  • Hossain, M. A., Suchana, J. J., & Avi, M. A. R. (2020). Promoting Bangladesh tourism through the internet: Theoretical perspectives and empirical evidence. Canadian Journal of Business and Information Studies, 2(5), 87–95.

    Google Scholar 

  • Inversini, A., & Rega, I. (2016). eTourism for socio-economic development. Symphonya. Emerging Issues in Management, 1, 75–82.

    Google Scholar 

  • Inversini, A., & Rega, I. (2020). Digital communication and tourism for development. In J. Servaes (Ed.), Handbook of communication for development and social change (pp. 667–677). Springer.

    Chapter  Google Scholar 

  • Jaafar, M., Ismail, S., & Rasoolimanesh, S. M. (2015). Perceived social effects of tourism development: A case study of Kinabalu national park. Theoretical and Empirical Researches in Urban Management, 10(2), 5–20.

    Google Scholar 

  • Jovicic, D. Z. (2019). From the traditional understanding of tourism destination to the smart tourism destination. Current Issues in Tourism, 22(3), 276–282.

    Article  Google Scholar 

  • Karim, Z. (2018). The impact of social media on tourism industry growth in Bangladesh. International Journal of Economics, Commerce and Management, 6(8), 463–482.

    Google Scholar 

  • Kim, K., Uysal, M., & Sirgy, M. J. (2013). How does tourism in a community impact the quality of life of community residents? Tourism Management, 36, 527–540.

    Article  Google Scholar 

  • Kim, C. S., Bai, B. H., Kim, P. B., & Chon, K. (2018). Review of reviews: A systematic analysis of review papers in the hospitality and tourism literature. International Journal of Hospitality Management, 70, 49–58.

    Article  Google Scholar 

  • Knoema (2020a). Bangladesh- Contribution of travel and tourism to GDP as a share of GDP. Retrieved from: https://knoema.com//atlas/Bangladesh/topics/Tourism/Travel-and-Tourism-Total-Contribution-to-GDP/Contribution-of-travel-and-tourism-to-GDP-percent-of-GDP. Accessed 14 Dec 2020.

  • Knoema (2020b). World Travel and Tourism Council Data. Retrieved from: https://knoema.com//WTTC2019/world-travel-and-tourism-council-data. Accessed 16 Dec 2020.

  • Li, D. (2019). Research on the application of Big Data technology in tourism industry. International Journal of Frontiers in Engineering Technology, 1(1), 75–87.

    Google Scholar 

  • Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293–300.

    Article  Google Scholar 

  • Lincoln, Z. (2013). Socio-economic and cultural impacts of tourism in Bangladesh. European Scientific Journal, 10(2), 326–331.

    Google Scholar 

  • Mazzola, F., Pizzuto, P., & Ruggieri, G. (2019). The role of tourism in island economic growth and resilience: A panel analysis for the European Mediterranean countries (2000–2015). Journal of Economic Studies, 46(7), 1418–1436.

    Article  Google Scholar 

  • Meng, Y., Pu, J., & Chen, W. (2020). Design and implementation of tourism information management system based on. NET. In J. MacIntyre, J. Zhao, & X. Ma (Eds.), International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy (pp. 277–284). Springer.

    Google Scholar 

  • Mia, M. A. (2020). Promoting tourism in Bangladesh: Policies, issues and challenges. In A. Hassan (Ed.), Tourism marketing in Bangladesh (pp. 127–140). Routledge.

    Chapter  Google Scholar 

  • Mosedale, J., & Voll, F. (2017). Social innovations in tourism: Social practices contributing to social development. In P. J. Sheldon & R. Daniele (Eds.), Social entrepreneurship and tourism: philosophy and practice (pp. 101–115). Springer.

    Chapter  Google Scholar 

  • Mowla, M. M. (2019). E-Tourism: An innovative and sustainable approach to appreciate the economic growth in Bangladesh. International Journal of Advances in Management & Economics, 8(2), 1–10.

    Google Scholar 

  • Nooripoor, M., Khosrowjerdi, M., Rastegari, H., Sharifi, Z., & Bijani, M. (2020). The role of tourism in rural development: Evidence from Iran. GeoJournal. https://doi.org/10.1007/s10708-020-10153-z

  • Osman, Z., & Sentosa, I. (2013). Mediating effect of customer satisfaction on service quality and customer loyalty relationship in Malaysian rural tourism. International Journal of Economics Business and Management Studies, 2(1), 25–37.

    Google Scholar 

  • Park, D. B., & Yoon, Y. S. (2009). Segmentation by motivation in rural tourism: A Korean case study. Tourism Management, 30(1), 99–108.

    Article  Google Scholar 

  • Parveen, J. A. (2013). Current status of tourism industry in Bangladesh: An empirical evaluation. Scientific Research Journal, 1(1), 41–57.

    Google Scholar 

  • Pu, J. (2020). Application and outlook of digital media technology in smart tourism. In J. MacIntyre, J. Zhao, & X. Ma (Eds.), International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy (pp. 90–96). Springer.

    Google Scholar 

  • Rahman, M., Anam, S., & Chakrabarty, A. (2018). Forecasting of international tourists arrival in SAARC region and prospect of Bangladesh. International Journal of Engineering & Technology, 7(3), 161–168.

    Article  Google Scholar 

  • Rasul, T., Zaman, U., & Hoque, M. R. (2020). Examining the pulse of the tourism industry in the Asia-Pacific region: A systematic review of social media. Tourism and Hospitality Management, 26(1), 173–193.

    Article  Google Scholar 

  • Romão, J., van Leeuwen, E., Neuts, B., & Nijkamp, P. (2015). Tourist loyalty and urban e-services: a comparison of behavioral impacts in Leipzig and Amsterdam. Journal of Urban Technology, 22(2), 85–101.

    Article  Google Scholar 

  • Roy, M., Yajing, F., & Biswas, B. (2020). Economic contribution of tourism in Bangladesh: Capital investment perspective. In A. Hassan (Ed.), Tourism marketing in Bangladesh (pp. 223–237). Routledge.

    Chapter  Google Scholar 

  • Salam, R. (2014). Tourism & socio-economic development: Focus on Bangladesh, a destination country. International Journal of Business & Management (Toronto), 1(2), 88–98.

    Google Scholar 

  • Santos, Á., & Branco-Teixeira, M. (2020). The contribution of tourism to the regeneration of cities: A route for change. Worldwide Hospitality and Tourism Themes. https://doi.org/10.1108/WHATT-07-2020-0074

  • Scheyvens, R. (2007). Exploring the tourism-poverty nexus. Current Issues in Tourism, 10(2–3), 231–254.

    Article  Google Scholar 

  • Spencer, A. J., Buhalis, D., & Moital, M. (2012). A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective. Tourism Management, 33(5), 1195–1208.

    Article  Google Scholar 

  • The Daily Sun (2018). Tourism and digital transformation. Retrieved from: https://www.daily-sun.com/post/338482/Tourism-and-Digital-Transformation. Accessed 10 Dec 2020.

  • The Financial Express (2018). Digital technology powers tourism industry. Retrieved from: https://www.thefinancialexpress.com.bd/views/digital-technology-powers-tourism-industry-1537805524. Accessed 15 Dec 2020.

  • The Financial Express (2019). Vision 2041: Alignment with other macro plans. Retrieved from: https://thefinancialexpress.com.bd/views/vision-2041-alignment-with-other-macro-plans-1554562327. Accessed 13 Dec 2020.

  • The New Age (2018). Making tourism successful in Bangladesh. Retrieved from: https://www.newagebd.net/article/51601/making-tourism-successful-in-bangladesh. Accessed 13 Dec 2020.

  • The UZ Bangla (2019). Bangladesh tourism: Present status and future prospects. Retrieved from: https://uzbangla.com/bangladesh-tourism-present-status-and-future-prospects. Accessed 12 Dec 2020.

  • Tourism Teacher (2019). Social impacts of tourism. Retrieved from: https://tourismteacher.com/social-impacts-of-tourism/. Accessed 12 Dec 2020.

  • Unwin, P. T. H., & Unwin, T. (Eds.). (2009). ICT4D: Information and communication technology for development. Cambridge University Press.

    Google Scholar 

  • World Tourism Organization (UNWTO) (2017). 2017 is the International Year of Sustainable Tourism for Development. Retrieved from: https://www.unwto.org/archive/global/press-release/2017-01-03/2017-international-year-sustainable-tourism-development. Accessed 16 Dec 2020.

  • World Travel and Tourism Council (WTTC) (2020). 2020 Annual Research: Key Highlights (Bangladesh). Retrieved from: https://wttc.org/Research/Economic-Impact. Accessed 10 Dec 2020, p. 1.

  • Yavorska, V. V., Hevko, I. V., Sych, V. A., Potapchuk, O. I., & Kolomiyets, K. V. (2019). Features of application of information technologies in modern tourism. Journal of Geology, Geography and Geoecology, 28(3), 591–599.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Md. H Asibur Rahman .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Rahman, M.H.A., Saima, F.N. (2021). Technology Application in the Tourism Industry for Socio-Economic Development in Bangladesh. In: Hassan, A. (eds) Technology Application in the Tourism and Hospitality Industry of Bangladesh . Springer, Singapore. https://doi.org/10.1007/978-981-16-2434-6_21

Download citation

Publish with us

Policies and ethics