Abstract
Systems are the engines of capital creation, and every organization should be very aware of the state of its critical systems. The emphasis in the prior chapter was on measuring outcomes, the capital created, and in this chapter attention is paid to assessing the processes that generate capital.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Minichilli, A. Zattoni, A. & Zona, F.. (2009). Making boards effective: An empirical examination of board task performance. British Journal of Management, 20(1), 55–74.
- 2.
Gassmann, O. & Enkel, E. (2004). Towards a theory of open innovation: three core process archetypes. Paper presented at the R&D Management Conference (RADMA). https://www.alexandria.unisg.ch/274/.
- 3.
A neural network is an algorithm based on the operation of neurons in the human brain. Like humans, it uses examples to infer rules for recognizing patterns.
- 4.
- 5.
For an example, see “The United Kingdom’s exit from and new partnership with the European Union White Paper” at https://www.gov.uk/government/publications/the-united-kingdoms-exit-from-and-new-partnership-with-the-european-union-white-paper.
- 6.
- 7.
- 8.
- 9.
vom Brocke, J. & Rosemann, M. (Eds.). (2010). Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer; and vom Brocke, J. & Rosemann, M. (Eds.). (2010). Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture Springer.
- 10.
- 11.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2021 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Watson, R.T. (2021). The Measurement of Systems. In: Capital, Systems, and Objects. Management for Professionals. Springer, Singapore. https://doi.org/10.1007/978-981-15-9418-2_15
Download citation
DOI: https://doi.org/10.1007/978-981-15-9418-2_15
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-15-9417-5
Online ISBN: 978-981-15-9418-2
eBook Packages: Business and ManagementBusiness and Management (R0)