Abstract
Public distribution system (PDS) is a hierarchy of a government system in India consisting of government, machinery of government (MoG), broker, and the beneficiary as a consumer with below poverty line (BPL), who is provided with the food and non-food items at a subsidized rate. Radio-frequency identification (RFID) and fingerprint reader-based automatic ration shop also called a fair price shop is a practical approach in the public distribution system for efficient and accurate distribution of ration across the needy without any manual intervention. Automatic rationing for public distribution using the fingerprint sensor can be used to prevent irregularities as well as fraudulence. It involves less manual work, and faster results are seen. The entire mechanism is Arduino-based, thus making it an easy approach. Automatic rationing prevents non-transparent procedure followed by the shopkeeper, who may sell the ration for a higher price to someone and forge a false entry in the records. RFID tag used and the fingerprint details carry the user’s information and the microcontroller connected to the reader will authenticate the users. After successful two-layered verification, the quantity of the ration allotted will be automatically distributed among the consumers. The automated question–answer system with Chatbot assistance is provided for improved customer service and engagement. The smart ration distribution system (SRDS) manager is supported by a cloud platform for visualization and monitoring of the system. The novelty of the work is to low-cost design and cloud platform integration with Chatbot assistance.
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Shetty, S., Salvi, S. (2021). A Smart Biometric-Based Public Distribution System with Chatbot and Cloud Platform Support. In: Karuppusamy, P., Perikos, I., Shi, F., Nguyen, T.N. (eds) Sustainable Communication Networks and Application. Lecture Notes on Data Engineering and Communications Technologies, vol 55. Springer, Singapore. https://doi.org/10.1007/978-981-15-8677-4_10
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