Abstract
In the retail game, all the rules are changing. The prevailing model in which shoppers enter a store, purchase items from the shelves or racks with the help of a customer assistant, and carry their purchases out the door is becoming a relic of the past.
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© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
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Reagan, J.R., Singh, M. (2020). Retail Revolution. In: Management 4.0. Blockchain Technologies. Springer, Singapore. https://doi.org/10.1007/978-981-15-6751-3_10
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DOI: https://doi.org/10.1007/978-981-15-6751-3_10
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